How to gain the trust of international shoppers in e-commerce: A guide for UK online retailers

Trust is the cornerstone of any successful business, whether you’re online or not, but this is even more important when dealing with international customers.

Navigating customs and duties in e-commerce: A guide for online sellers

These are the fundamentals online retailers need to know about customs and duties.

Tapping into the Italian e-commerce Market with Asendia’s e-PAQ Select

Italy is one of the fastest-growing markets for e-commerce in Europe, and currently ranking as the 13th largest globally.

Is free shipping still a conversion must-have for success online?

Free shipping. Is it still the golden ticket to winning customers and boosting conversions, or has its charm faded in the ever-evolving world of online shopping?

Useful Websites and Tools for Cross-Border Sellers Based in the UK

Here we’ll explore some of the most useful websites and tools that can help UK sellers succeed in cross-border e-commerce.

How can using a mailing house reduce your postage costs?

Outsourcing to a mailing house can save you time and money.

Looking for mailing services in Southampton, Hampshire?

Are you looking to outsource your mailing campaigns to a local mailing house in the South of England?

Award winning direct mail campaigns by online retailers to inspire you

Even leading native digital brands are choosing to add direct mail to their marketing mix.

Your magazine & touchpoint marketing: A perfect match

If your business has a magazine, the key is putting it in the right place.

Grow your online store with direct mail marketing. Top tips and examples

Some of the biggest digital brands use direct mail - Google, ASOS, AirB&B... - should you?

Looking for a mailing house in Southampton, Hampshire?

Everything you need for your mail fulfilment and postal discounts under one roof.

Markets to Watch: Shipping to the International-focused Markets of the UK and Australia

Half a world apart but alike in language and culture, UK and Australian consumers share a fondness for online shopping.

Markets to Watch: Tapping into the E-commerce Goldmine of the US & Canada

With both countries’ large demographics, highly-paid populations and their interconnected infrastructure networks, shipping to both the USA and Canada is a no-brainer.

Markets to Watch: Why France and Switzerland are Prime Destinations for E-commerce Shipping

As experts in end-to-end logistics solutions, Asendia is taking a look at some of the most exciting Markets to Watch around the world for e-commerce brands.

Insights by Asendia - The future of e-commerce

Much has changed since our last publication. We at Asendia have been busy rolling out our range of international e-commerce delivery solutions, e-PAQ, as well as our new simplified Mail offering.

Everything you need to know about e-commerce in Europe

In partnership with Asendia, RetailX has published the prestigious Europe 2021 E-commerce Report, full of current economic data and valuable insights into consumer trends.

Watch this webinar for all insights on the Beauty & Cosmetics landscape

Maria from Asendia Spain gives us her expert insights on the Beauty & Cosmetics sector on this RetailX webinar.

Infographic: Leveraging Returns to Unlock Global Loyalty

The crucial role of Returns in shaping Consumer Behavior and Loyalty on a Global Scale.

Returns opportunities for retailers

Returns are an inevitable part of e-commerce, and while they might be viewed as a cost and operational challenge, savvy retailers recognize the untapped potential within the process.

To charge or not to charge for returns

With free returns proving too costly for many retailers, is it time to start charging customers for the privilege?

How much are returns costing fashion, health and beauty e-tailers?

The rapid and continuous growth of the fashion and beauty e-commerce sector has resulted in a fast-paced and exciting market offering benefits for retailers both large and small.

How to Minimise E-commerce Returns – 5 Key Questions

What is the true rate of online returns around the world? It’s impossible to say, with one source claiming it can be up to 40%, while another study states the real figure is a staggering 66%. One thing is for certain though: with the unstoppable rise of international e-commerce, online retailers are dealing with a large volume of customer returns!

How to Choose the Best eCommerce Solutions for Your Business

With so many options available, it can be exhausting trying to choose the best ecommerce solutions for your business. You need to feel comfortable using whichever platforms you choose, and they should be able to grow with your company. So do you choose the one-stop-shop everyone else is using, or should you seek out a more customized experience?

4 quick questions to Asendia’s expert Peter on the coming EU customs changes

Asendia’s expert Peter gives his insights into EU customs changes for e-commerce businesses

Get ready for the new VAT rules for EU e-commerce

As part of EU-wide reforms to VAT and customs processes, new rules and regulations are being gradually introduced that will change how e-commerce businesses declare and pay VAT, submit tax and customs information, and the duties and fees required.

New EU Customs Regulations: ICS2 and your e-commerce business

New safety and security regulations are being implemented by the EU throughout 2021, starting with Import Control System 2 (ICS2) since March 15.

New EU Regulatory Changes 2021: Who, what, why, when?

There are three major changes to EU customs regulations coming into effect throughout 2021 and it’s essential your business is ready for them. Download our free guide to get ready.

The Asendia Guide to Swiss Customs Charges

According to the World Economic Forum, Switzerland was the world's most competitive economy for seven consecutive years in the 2015-2016 report.

Shipping to Switzerland: Restrictions on what you can send

Who wouldn't want a Swiss customer base? With a per capita GDP larger than many other big European economies, the Swiss have considerable spending power. Although, in order to boost competitiveness, they've adapted many of their economic practices to fit with EU standards, the country is not a member of the Union. This presents some unique challenges for those looking to export and import goods into the country.

Global E-Commerce Opportunities in a fast-changing world: What Retailers Need to Know

Despite rising tariffs, global retailers remain optimistic. Explore key findings from Asendia’s Beyond Borders research and learn how to drive growth in 2025.

72% of retailers worldwide are still confident in cross-border sales growth, despite a complex environment

Based on a March 2025 survey of 1,000 retailers across the US, UK, Europe and Asia-Pacific, the report highlights a resilient sector, adapting rapidly to survive and thrive under tougher conditions.

“Outside the Box with Asendia USA” Podcast

From BattlBox’s post-acquisition growth to SubSummit’s role in shaping the industry, the conversation explores how rising customer expectations, economic shifts, and logistics hurdles are changing the game for US subscription box providers.

Poland: A booming e-commerce market you can’t ignore

Poles have embraced online shopping at an impressive rate, with nearly 50% of consumers making online purchases at least once a week. This increasing digital adoption, combined with a strong appetite for international brands, makes Poland an ideal market for cross-border e-commerce.

Health and Wellness Trends in 2025: The Future of Well-being, eCommerce & Marketing

Driven by technology, personalisation, sustainability, and eCommerce growth, the health and wellness industry is evolving rapidly.

UGC in Beauty E-Commerce: How User-Generated Content Drives Beauty Brands

User-generated content enhances trust and conversions in beauty e-commerce. Learn how to implement it and maximise its impact.

The Calzedonia project to recycle tights and promote a circular economy

LIFE RE-TIGHTS is an innovative project promoted by Calzedonia in collaboration with Golden Lady, UNION, Asendia Italy, and YTRES to tackle the environmental impact of the clothing industry, in particular the problem of tights recycling.

Creating Safe Havens for Pollinators – More Than Just a Buzz-stop!

As committed business members of the Bumblebee Conservation Trust, we actively support efforts to protect and sustain these vital creatures through practical action and awareness.