www.asendia.eshs-fshubfsCustomer Portalasendia-logo

We make cross-border commerce easy, reliable, and sustainable worldwide.

Launched in 2012, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories.


Asendia_TWIYA_white_baseline (1)

Unrivalled mail heritage. Expanding cross-border e-commerce solutions.

By combining the experience and expertise of our founding companies, La Poste and Swiss Post, we provide leading international e-commerce and mail solutions from 17 countries, delivering to over 200 destinations worldwide.
Logo-groupe-la-poste-2021 (1)     Post_Logo_digital_RGB

Please accept Statistics and Analysis cookies to watch this video.

Our Vision 

We empower our customers worldwide with seamless access to global markets through our innovative and sustainable cross-border e-commerce logistics solutions.

Our Values

Putting the customer at the center
Asendia is committed to putting the customer at the center of everything we do, which is why we stand for trust, friendliness, and ease of use.

Sustainable future
Sustainability is one of our key priorities – we aim to reduce our own impact on the environment, along with supporting and advising our customers with their own sustainability objectives.

Our Sustainability Action Plan

Asendia has an ambitious sustainability strategy and is already 100% carbon neutral through offsetting.

Group 10972@2x

"In January 2022, we took a big step forward by offsetting 100% of all carbon emissions. 95% of our total emissions are caused by our delivery partners, so we offset those emissions too. We are now focused on our next sustainability steps which include entering the SBTi process by the end of 2024."

Barbara Schielke, Chief HR & CSR Officer at Asendia

Meet our Group management team

Asendia has the combined expertise of over 1,500 employees across 4 continents.

Our Group management team includes people from all 4 regions as well as our Head Office in Paris and Bern.

Meet our UK management team

We have a wealth of knowledge across the business including a management team that has worked at most of the mail and parcel businesses you could name, before finding home at Asendia.
We are not your cliched corporate, our people are very professional but also friendly and approachable. We work closely with colleagues in Bern, Paris and across the world, but have freedom to develop the UK business fit for the UK market and culture.

Would you like to join our team?

Asendia subsidiaries
Global locations
experienced employees
serviced destinations

Our Office Locations

Asendia Austria


Asendia Benelux

Eindhoven, Netherlands

Asendia Denmark


Asendia Germany




Asendia Head Office

Paris, France

Bern, Switzerland

Asendia Hong Kong

Tsuen Wan, NT

Asendia Italy


Asendia Nordics

Väsby, Sweden

Asendia Oceania

Auckland, New Zealand

Sydney, Australia

Asendia Singapore


Asendia Spain



Asendia UK

Heathrow, Hounslow



Asendia USA






New York

North Carolina



Destinations Header Globe-1

Our UK operations

We have 3 sites in the UK handling parcel processing, order fulfilment, mail production and returns handling.

UK head office and parcel processing centre at Heathrow

Our large modern facility located at The Heathrow Estate is where we process millions of parcels for exportation, and is our UK head office.


Fulfilment centre in Bedford

At this facility we handle order fulfilment for a range of businesses, from online retailers to publishers and charities.

Mailing, fulfilment and returns centre near Southampton

Southampton is where we produce mailings on behalf of dozens of businesses. This includes polywrapping magazines, printing and addressing direct mail campaigns and packing promotional items.

We also have a growing fulfilment centre, and offer a returns management service.



We are proud to expand our offering to the benefit of our customers. Below are our recent acquisitions and investments.

esw logo

ESW is a wholly-owned subsidiary of Asendia.

ESW empowers the world’s best-loved retailers and brands to make global shopping better, safer, simpler and faster, end-to-end. From compliance, data security, fraud protection, taxes, and tariffs to checkout, delivery, returns, customer service, and demand generation, our powerful combination of technology and human ingenuity delivers quick-to-market, asset-light solutions for brands to create localised, direct consumer relationships across 200 markets in as few as 6 weeks. 

wndirect logoglobegistics-thumb

Our acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services. 

Are you ready to expand globally?

We have a range of e-commerce and mail services tailored to meet your needs, with international delivery and returns at the core of it all.