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We're

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We make cross-border commerce easy, reliable, and sustainable worldwide.

Launched in 2012, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories.

 

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Unrivalled mail heritage. Delivering the future of cross-border e-commerce.

By combining the experience and expertise of our founding companies, La Poste and Swiss Post, we provide leading international e-commerce and mail solutions from 17 countries, delivering to over 200 destinations worldwide.
 
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Our Vision 

We empower our customers worldwide with seamless access to global markets through our innovative and sustainable cross-border e-commerce logistics solutions.

Our Values

Since 2012, Asendia has been on an interstellar journey through the ever-expanding universe of e-commerce, constantly improving and pushing boundaries. Our values serve as our guiding stars, lighting the way towards continued success.

 

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Deliver for our Customers 

Our customers are at the heart of everything we do. We’re committed to exceeding their expectations, because earning and keeping their trust is the foundation of our shared success. As the world continues to evolve, so must we — delivering not just for today, but for the future.



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Strive for Excellence 

Stars aren’t reached overnight. It takes accountability, quality, relentless dedication, and a commitment to continuous improvement. We challenge limits and raise the bar — always striving to deliver smarter, better solutions.

 

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Collaborate as One Team

Great achievements are never the result of one person, but of one unified team — built on trust, driven by true collaboration. With 2,000 people aligned by shared goals and strengthened by diverse cultures, we move forward together.
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Our Sustainability Action Plan

Aligned with science-based reduction initiative (SBTi), we embrace a continuous process to commit to more transparency and accountability while optimising supply chains and advancing circular economy initiatives.

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"By prioritising measurable reductions, local initiatives, and transparent reporting, we aim to integrate ESG into our daily actions and support our partners on their own ESG journeys".

Barbara Schielke, Chief HR & CSR Officer at Asendia

Meet our Group management team

Asendia has the combined expertise of over 2,000 employees across 4 continents.

Our Group management team includes people from all 4 regions as well as our Head Office in Paris and Bern.

Meet our UK management team

We have a wealth of knowledge across the business including a management team that has worked at most of the mail and parcel businesses you could name, before finding home at Asendia.
We are not your cliched corporate, our people are very professional but also friendly and approachable. We work closely with colleagues in Bern, Paris and across the world, but have freedom to develop the UK business fit for the UK market and culture.

Would you like to join our team?

17
Asendia subsidiaries
32
Global locations
+2,000
experienced employees
4
continents
+200
serviced destinations

Our Office Locations

Asendia Austria

Vienna

Asendia Benelux

Eindhoven, Netherlands

Asendia Denmark

Allerød

Asendia Germany

Troisdorf

Ludwigsburg

Rodgau

Asendia Head Office

Paris, France

Bern, Switzerland

Asendia Hong Kong

Tsuen Wan, NT

Asendia Italy

Tribiano

Asendia Nordics

Väsby, Sweden

Asendia Oceania

Auckland, New Zealand

Sydney, Australia

Asendia Singapore

Singapore

Asendia Spain

Barcelona

Madrid

Asendia UK

Heathrow, Hounslow

Southampton

Bedford

Asendia USA

California

Delaware

Florida

Michigan

Minnesota

New York

North Carolina

Pennsylvania

Texas

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Our UK operations

We have 3 sites in the UK handling parcel processing, order fulfilment, mail production and returns handling.

UK head office and parcel processing centre at Heathrow

Our large modern facility located at The Heathrow Estate is where we process millions of parcels for exportation, and is our UK head office.

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Fulfilment centre in Bedford

At this facility we handle order fulfilment for a range of businesses, from online retailers to publishers and charities.

Mailing, fulfilment and returns centre near Southampton

Southampton is where we produce mailings on behalf of dozens of businesses. This includes polywrapping magazines, printing and addressing direct mail campaigns and packing promotional items.

We also have a growing fulfilment centre, and offer a returns management service.

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Acquisitions

We are proud to expand our offering to the benefit of our customers. Below are our recent acquisitions and investments.

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ESW is a wholly-owned subsidiary of Asendia.

ESW empowers the world’s best-loved retailers and brands to make global shopping better, safer, simpler and faster, end-to-end. From compliance, data security, fraud protection, taxes, and tariffs to checkout, delivery, returns, customer service, and demand generation, our powerful combination of technology and human ingenuity delivers quick-to-market, asset-light solutions for brands to create localised, direct consumer relationships across 200 markets in as few as 6 weeks. 

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Our acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services. 

Are you ready to expand globally?

We have a range of e-commerce and mail services tailored to meet your needs, with international delivery and returns at the core of it all.