UK ESG

Committed to high standards

In 2024, Asendia UK retained its Silver EcoVadis Medal, placing us once again in the top 15% of companies assessed worldwide for sustainability. We anticipate our 2025 Ecovadis award will be issued in Q3 2025

We continue to meet internationally recognised benchmarks, including:

ISO 14001 – Environmental Management
ISO 9001 – Quality Management
Cedex Ethical Audit – Passed in 2024 (valid for 3 years)
AEO Accreditation – Customs & Supply Chain Security
Waste Carrier Registration – Environment Agency
HSE Certification – For use of X-ray equipment

We’re also actively working towards new standards including ISO 27001, ISO 45001 and ISO 13485.

Print Releaf

Through our partnership with PrintReleaf assisted by FleetMPS, we offset the environmental impact of our UK paper usage, including our own internal printing and that of our print and mail customers.

In 2024, we offset:

3 million sheets of paper
Equivalent to 396 trees reforested

We’ve now offset more than 13.5 million sheets since joining the scheme.

Our paper use is monitored and matched to certified reforestation projects aligned with the UN Sustainable Development Goals. We’ve also stopped carbon offsetting in line with the Asendia Group’s new focus on direct emissions reduction.

We are proud to support a certified reforestation venture that seeks to enhance afforestation and reforestation in Parc naturel régional Médoc, which lies in the north of Bordeaux, France. The project supports the planting of native Pedunculate Oak and Maritime Pine trees in the region, with the goal of safeguarding and expanding native woodlands while also aiding in the regeneration of deteriorating forests in the area.

We actively encourage our team to conserve paper and avoid printing out emails or documents.

2023 certificate | 2024 certificate

Recycling & Waste Reduction

In 2024, we recycled 228 tonnes of cardboard, plastic and paper waste across our three UK sites. We continue to invest in closed-loop and circular practices to reduce our impact.

Recent initiatives include:

Reusable plastic pallets and removable cardboard sleeves for overseas transit
Refurbished transit cages and packaging return schemes with customers
Reuse and repurposing of wooden pallets into animal bedding
A Q1 2025 goal to expand separate waste streams across all locations

We’re also bulk-buying consumables and streamlining internal deliveries to reduce emissions from site-to-site logistics.

Our Mail sortation and Fulfilment Centres in the UK have dedicated Cardboard, Paper and Plastic Baling equipment installed. Our Environment Agency registered recycling partner collects regularly.

Circular packaging for international transport

Asendia UK is part of the International Postal Corporation (IPC) Eco Pallet Boxes project. These reusable boxes are fitted with RFID tracking to help improve efficiency, reduce waste, and eliminate the need for single-use shipping containers.

They’re foldable, stackable, and strong, helping us make better use of trailer space, reduce tare weight, and support a circular approach to packaging.

Investing in low-emission logistics

We’re reducing our transport emissions by investing in greener vehicles and infrastructure:

60% of our UK small collection fleet is now electric
90% of company cars are hybrid
EV charging points are now available at Heathrow — free for staff
Our Tusker car scheme gives employees access to low-emission vehicles
New charging points and fully hybrid fleets are in scope for 2025

Watch our EV fleet in action here.

Culture Champions & Employee Experience

Asendia Culture Champions is a group of Asendians who believe in, help develop, and cultivate excitement in the workplace culture.

The group focusses on presenting and implementing ideas on how we can celebrate Asendia UK culture that is reflective of our colleagues’ diversity.

The Asendia UK Culture Champions are a group of 20 nominees from across all 3 sites, all departments and the full range of job roles.

A workplace where people thrive.

Our Culture Champions continue to drive inclusion, wellbeing and engagement across the business.

We want Asendia UK to be a place where people feel supported, inspired, and proud to contribute.

Highlights from 2024 include:

60% female representation on the Senior Leadership Team
New family-friendly policies: Carer’s Leave, Fertility Leave, Neonatal Leave
Over 12,650 hours of staff training delivered
Regular cultural events: Eid, Diwali, International Women’s and Men’s Days
8 trained Mental Health First Aiders supporting colleagues at all sites
Strong participation in our annual Asendiameter employee survey (90%)
The launch of our Great Place to Work benchmarking in 2025

Our local mission

What are we all about at Asendia UK?

We want to excel in every interaction with our customers. Service excellence drives what we do, and, as a growing business, we have a clear ambition to make Asendia UK amazing in all of our touchpoints with customers; this is our driving force.

e-commerce is our future; we are proud to work with many of the leading British and Global retailers & marketplaces and have a real passion for supporting existing and new customers to help them achieve their growth strategies.

Saying “Yes” is one of our favourite things! We know that one size does not fit all, and work with our customers to build agile, innovative, tailor-made and sustainable solutions powered by strong technology and extensive global networks, to enable them to overcome challenges and exceed the needs of their worldwide shoppers.

We have people who are professional, thorough and focused. They are also caring, friendly, approachable and creative, and come to work with a smile. We look to the future with excitement and optimism.

ESG at Asendia UK: 2024 Report and Progress

Explore how Asendia UK is building a more sustainable, inclusive and responsible bussiness.

Asendia Group has an ambitious sustainability strategy, aligned with science-based reduction initiative (SBTi).

Asendia UK's ESG initiatives