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Launched in 2012 by La Poste and Swiss Post, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers parcels and mail to over 200 countries and territories.
Asendia is 100% carbon neutral
We offset all carbon generated by our customer's mail and parcel deliveries, our offices and operations.
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DTDC, a leading Indian Express and Parcel Service Provider, have a strategic partnership with Asendia to offer Indian retailers access to Asendia's global network. Competitive tracked solutions are available to key destinations such as the USA, UK, Australia and Canada.
Asendia is partners with Selluseller, the Asian market is dominated by marketplaces, and with Selluseller’s SaaS platform you can manage inventory, orders, pricing and product catalogue across 40+ marketplaces in Asia.
Founded in 2012, Asendia has the combined expertise of over 1,500 employees across 4 continents.
Operations in North America, Europe, Asia and Oceania and final-mile delivery partners across the globe.
Our e-PAQ parcel solutions and mail services are global and we deliver millions of items each month.
Our vision is to deliver on our promise to make cross-border e-commerce and mail easy and reliable, worldwide. That means we make it easy for you to get your mail, publications and packages out to your customers, wherever they are in the world.
We support your e-commerce operation with efficient and dependable delivery and returns services. Whether you need help with large numbers of items or you're starting out and growing, we provide easy-to-use services you can rely on, so you can focus on developing your business.
We want to excel in every interaction with our customers. So we look for innovative ways to make your experience even better. We are determined to grow sustainably, taking a responsible attitude to the world around us. As a global business, we're proud of the way we collaborate across borders. We are trusted specialists in France and Switzerland and now established throughout Europe, North America, Asia and Oceania.
We are committed to continually improve and expand our services to the benefit of our customers. In recent years we have taken big steps to achieve this through acquisitions and strategic partnerships.
Asendia acquired full ownership of ESW in 2021.
ESW is the complete enterprise commerce solution for iconic brands looking to accelerate growth within and across borders. With ease and speed.
With their innovative technology, you can optimise the end-to-end customer journey; from customer acquisition and checkout, and all the way to shipping and returns.
Our acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services.
Asendia works hand-in-hand with postal and parcel operators in over 200 countries and territories. However in some regions we have Premium Partnerships which provide Asendia's customers with even more benefits.
Asendia has partnered with An Post's Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland. Asendia is your expert for cross-border deliveries from 17 countries worldwide, and An Post is the most experienced and trusted ecommerce parcel delivery company in Ireland. Hand-in-hand we work to provide an excellent customer experience for you and your Irish customers.
In 2016, Asendia signed a sales partnership with Israel Post for e-commerce parcel solutions to Israel. This partnership will unlock potential for retailers looking to expand their commerce to Israel, a destination with many opportunities. Israel Post is the largest last mile provider in the country and the deal with Asendia not only offers excellent value for money but also ensures parcels injected into their parcel network are expedited.
Our founding companies La Poste and Swiss Post were ahead of their time with sustainable initiatives and carbon offsetting. In fact, La Poste was the first delivery operator in the world to reach carbon neutrality by 2012 for mail, parcel, express and digital services.
At Asendia, we are proudly continuing that heritage with sustainability as a core focus.
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As of 2022, not only does Asendia offset all international transport emissions, we also include those by our delivery partners, parcel returns, our building emissions, machinery, and necessary business travel.
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Asendia UK has a large modern international mail and parcel processing centre located at Heathrow, a mailing and fulfilment house in Southampton and an e-commerce fulfilment centre in Bedford.
We work very closely with colleagues across 17 countries as well as delivery, returns and IT partners worldwide.
Meeting and exceeding our customers expectations is always at the heart of everything we do. We aim to develop partnerships with customers and add real value. Many famous brands choose Asendia as well as hundreds of smaller businesses too.
We aim to be the leader in the UK market by providing an innovative approach to cross-border mail and parcel distribution for businesses in this country. Through this commitment to you and with support of our Group, we will achieve sustainable growth and financial success that enables us to keep on innovating for our customers, and being an amazing place to work.
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Simon Batt
Chief Executive Officer
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Anna McCarron
HR Director
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Luis Barros
Operations and Transport Director
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Marie Barrance
Sales Director
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Bob Betts
Finance Director |
Karla Hanna Gilson
Commercial Director
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Ed Turner
Chief Information Officer
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Amy Collins
Director of Marketing
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Sarah Clewlow
Overseas Network Director
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Carl Loader
Fulfilment
Director |
Helen Scurfield |
Hendrik Kummeling International Managing Director |
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