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Order Fulfilment Services

Delight your shoppers in the UK and around the world with fast and accurate order fulfilment

Are you a growing e-tailer experiencing UK and international success and looking to take the next step? Asendia offers you an integrated fulfilment and distribution solution from facilities in Bedford, Southampton and Heathrow (and in Europe, Australia, New Zealand, Singapore, Hong Kong, and the USA).

We aim to optimise your order fulfilment processes to keep your customer satisfaction high and your costs low, whilst saving you time, so you can focus on growing your business.

 

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Asendia’s e-commerce fulfilment centres in the UK

Asendia has two Fulfilment Centres in the UK, in Bedford and Southampton. With over 100,000 sq ft of warehousing and pick and pack space across these locations we can handle fulfillment for large and small online retailers located across England.

 

Photos of our Fulfilment Centres in the UK

We encourage you to visit our Fulfilment Centres to see our facilities and systems and meet our people. Here's a flavour of what you'd see.

How could you benefit?

Outsourcing your e-commerce order fulfilment can be daunting as you may feel a loss of control. However we give you access to online reports that give full visibility of your stock position, orders processed, tracking numbers, returns, etc. 

This leaves you worry-free and able to enjoy the many advantages our order fulfilment services offer.

 

Watch this 2 minute video for an overview of our fulfilment services and the many benefits

Money

Save money

Cut costs with efficient integrated fulfilment and delivery services

With flexible storage, efficient pick and pack, cost effective global delivery, trade packaging accounts, and competitive returns solutions, Asendia provides many cost saving opportunities on order fulfilment and delivery.

 

Time Management

Save time

Spend less time on operations and more on business development

We empower you to spend more time growing your business and less time and resources on warehousing, staff, IT systems, carrier management, "where's my parcel?" queries, and planning for peaks (or drops) in demand.

 

Friendliness

Improve your customer's experience

Fast and accurate fulfilment, reliable delivery and simple returns 

Delight your customers in the UK and internationally with reliable and fast order fulfilment, and online tracking; it keeps "where's my parcel" queries down too. What about branded packaging or custom inserts? No problem! Plus you can grow your product range and order volumes knowing we can gear up to handle it.

 

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Go global

Helping customers take off internationally is where Asendia really stands out

With Asendia’s leading global parcel delivery solution, you can offer international shoppers affordable, trusted and convenient delivery, encouraging them to hit the buy button. With operations in the UK, Europe, USA, Australasia, and Asia, and delivering to over 220 countries, we are truly international!

 

 

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Sell on marketplaces in the UK and worldwide

Want to sell more products on multiple channels? Asendia can integrate our international fulfilment system with many ecommerce platforms and marketplaces. We have software developers working with popular platforms like Shopify and Magento and connecting to Amazon, eBay, Etsy, etc.

 
 
 
 

Technology driven and very flexible


Storage
Inventory management

Having a clear picture of your stock position is critical and our system provides real-time inventory reporting, and an API data return so your website’s inventory is always up to date, even more important if you’re a multichannel seller.

We provide a complimentary dashboard for managing in and out inventory. Plus exporting data from the system helps you make a better decision on your stock purchase and business planning.

Goods Managements
Order management and smart warehousing

Simplify warehouse management through our web-based WMS, regardless of your company size. Our eWMS is integrated with a variety of e-store providers, marketplaces and platforms, managing the fulfilment of your outbound orders simply and easily.

Ease of use
Flexibility and customisation

Whether you are a leading brand or young eCommerce business, our warehousing and fulfilment solutions are designed to offer your company optimum flexibility, efficiency and cost-effectiveness.

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Who chooses Asendia?

Many of our UK based fulfillment clients are e-commerce retailers that have outgrown their own facility or are looking to expand cross-border, Bali Body and Chilly's Bottles are prime examples; plus we work with big international brands requiring a UK base for order fulfilment to the UK or European market.

We can work with customers using platforms like Shopify and Magento with a fully integrated solution, or receive a daily list of orders that need fulfilling where a simplified service is desired.

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What products can we handle?

Asendia specialises in international fulfilment of consumer goods, although we handle B2B if that's a requirement too. We store and fulfil all manner of items including products, merchandise and marketing material.

Our customers fulfill hundreds or thousands of orders a week, many started off with a UK customer base but now send orders all over the world. With our international parcel solutions you could take off globally.

Our flexibility is a big benefit to customers. We can gift-wrap your products, provide bespoke packaging, and include custom inserts, this can help you build your unique brand.

Yellow Icon Nutritional products
Yellow Icon Beauty products
Yellow Icon Household goods
Yellow Icon Small consumer electronics
Yellow Icon Fashion & apparel
Yellow Icon Cosmetics
Yellow Icon Baby goods
Yellow Icon Books and magazines
Yellow Icon Lifestyle products
Yellow Icon Items for pets 
Yellow Icon Subscription boxes

 

FAQ

Our larger Fulfilment Centre is in Bedford, ideally located for access to major road networks and airports.
Our second Fulfilment Centre is in Southampton, with most customers located in the South of England and perfect for business importing goods by sea.

Our Fulfilment Centre in Bedford is 100,000 sq ft and our Fulfilment Centre in Southampton is 20,000 sq ft.

Our fulfilment services are ISO 9001 & 14000 certified, and we are a UK Warehouse Association Member and Woodland Trust Partner.

You can be assured of a high quality service and that you're working with a supplier that cares about the environment too.

Yes, we welcome you to do a tour of our order fulfilment centre, and visit regularly once working with us. We are open and honest and aim to build long term partnerships with our customers.

UK shipments
We partner with leading UK parcel and postal providers - Royal Mail, DPD, DHL - consolidating all of our customer's volumes to negotiate preferential rates.
 
International shipments
With La Poste and Swiss Post as our parents we can provide an international packet and parcel solution to over 200 countries. We partner with local parcel partners in each country to offer delivery options that shoppers recognise, understand and trust.
 
The quality and pricing of our delivery solution is a key reason a number of our customers chose to work with us.

This depends on many variables like product type/size, stock holding, number of orders a month, packaging requirements, delivery destinations, etc. So please contact us for prices.

An international order fulfillment center is the physical location from which a 3PL (Third Party Logistics Provider) fulfills customer orders for e-commerce retailers.
 
An order fulfillment center will handle everything from receiving orders (online integration with your website and marketplaces), storing products, picking and packing orders, and preparing shipments for collection by their courier partners.
 
Fulfilment centres often provide savings on packaging materials and handle returns too.
The main benefits of outsourcing fulfilment should be time savings - so you can concentrate on business growth - flexibility to handle peaks in demand, and cost savings (especially on parcel delivery).

When choosing a fulfilment centre for your business you need to be really careful because you are trusting a business with your stock and your customer's experience. A bad fulfilment centre can easily ruin your business.

Make sure the order fulfilment centre has the space you need now and in 5 years time, ask them technical questions about IT and reporting, find out their SLAs and accreditations, can they ship worldwide at affordable prices, scrutinise their pricing to make sure everything is included, and get references from other e-tailers using their international fulfilment centre service.

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