When Chilly’s Bottles first contacted Asendia in early 2016, they were looking for an affordable European fulfilment service to handle the pick and pack, and distribution for overseas orders. Chilly’s wanted a service that would save them time and hassle and a company that could fulfil and distribute from one convenient location.
The Chilly’s brand celebrates sustainability and reuse, so the company required a logistics partner with strong eco-credentials.
Asendia's fulfilment centre in Bedford provides everything Chilly's needs under one roof. This includes flexible storage and pick and pack services that can be scaled. Asendia takes care of international distribution to 30 countries, including domestic UK distribution.
As Chilly’s grows and seeks new markets to enter around the world, Asendia is ideally positioned to provide knowledge, advice and support for international growth. Today the Bedford site accommodates on-site printing of bottles and engraving for Co-Brand customers and personalised bottles.
The best solution for Chilly’s Bottles was to use Asendia’s e-PAQ parcel services. With reliable end-to-end tracking, customer notifications, and cost-effective pricing, this solution has underpinned Chilly’s Bottles’ strong customer service offering.
Sustainability is at the heart of Chilly's brand, and Asendia's commitment to ESG supports them enormously with that. Chilly's wants to be the market leader in sustainability and help reduce single-use plastics wherever they can.
We embed ESG into daily operations with measurable reductions, global and local initiatives, and transparent reporting — helping customers progress on their own ESG goals.
Aligned with the Science Based Targets initiative (SBTi), we drive transparency and efficiency in supply chains while advancing circular economy solutions.
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Working with Asendia has provided us with a whole new opportunity for the European market and beyond. We are partners in the truest sense of the word. Having a high level of responsiveness and support from our dedicated account manager and the whole Asendia team frees up our time so we are able to focus on the aspects of the business we know best. Sarah Cokayne, Operations Director at Chilly’s |
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