What to Expect From Our International Parcel Service

20 January, 2020

Are you shopping around for a global delivery partner? Perhaps your business is taking off the ground, and you're looking for a resourceful international parcel service that offers competitive pricing? Or maybe you're an established organization that wants to work with a reputable distributor that can add value to your customer's experience? Whatever has encouraged you to look towards Asendia, we're thrilled that you're here.

Our foundations are built on centuries worth of postal and parcel heritage, originating from La Poste and Swiss Post – an alliance of businesses that has created one of Europe's most established cross-border delivery services.

When you choose to work with Asendia, you gain an experienced partner that reaches 220 worldwide destinations, ensuring that your products and publications can be delivered to your target market quickly and in good order. If we're on your list of postage companies to consider, let us show you some of the benefits you can expect if you decide to use our services for your international deliveries.

Expect options

We know that international customers have different expectations and require a variety of options to ensure that their orders are received at their convenience.

Asendia allows your customers to choose their preferred level of tracking according to the price they'd like to pay. The cost of shipping is based on the weight of the item, so our rates are always fair and affordable.

What's more, depending on the region and the delivery partner, we allow the flexibility to reschedule missed deliveries, change addresses and track their parcels via our free tracking platform.

We offer four postal packet services:

  • Standard Goods
  • Country-tracked Goods
  • Tracked Goods
  • Premium Goods

If you or your customers would like a more enhanced service, we have extra options such as Mailbox Delivery, Signed-for Delivery and PUDO Delivery. This means your customer can receive shipment via their preferred method, demonstrating your efforts as a customer-centric seller.

We'll handle your international returns

Buyers will be quick to check your company's returns policy. If it looks like a complicated, expensive process that leaves them waiting for a refund, you'll undoubtedly discourage them from making the purchase.

If you're worried about how you'll manage the admin and cost of handling international returns, you can rely on Asendia for an outstanding cross-border returns service.

We'll supply the labels (prepaid or partly-paid depending on your preference), and invite the shopper to drop their parcel off at any national postal service location. We have unique returns centres throughout the world where we consolidate your goods before sending them on to you.

Both you and your customers can use Asendia Tracking to see how the return is progressing on its journey. This is hugely reassuring for international customers who don't want the hassle of worrying about a complicated returns process if there is an issue with their order.

Competitive pricing

As a long-established international parcel business with an extensive network of global partners, we have access to the best delivery channels in the world, enabling us to negotiate the most competitive prices for our customers.

We base the price on specified weight bands that start as low as 10g and can also cater for more complex and specialist deliveries up to 30kg. We complement this service with simplified customs clearance rates, so you can more easily calculate the total cost of your shipment without any hidden surprises.

Whether you're a retailer, e-commerce business or a B2C distributor, your international shipments are in experienced hands when you select Asendia as your global parcel delivery partner. If you require any more details about our range of services and would like to get a comprehensive quote, please get in touch with us today.

To find out more about our international parcel service, get in touch with the team here at Asendia.