Welcome to our page dedicated to answering the frequently asked questions of our customers.

Whether you are a company interested in Asendia’s services, an existing customer or the recipient of a shipment coming from abroad, you can find the answer to your questions right here.

Do you want to find out what we offer, or who we work with? Perhaps you want to know which countries we can ship your products to, or how you can track your shipments once they are on route. All of these questions and many more are addressed right here.

If you can't find the answer you were looking for on this page, please contact our customer service representatives using the Contact us page. Our friendly and dedicated team will be on hand to solve your problem or answer your query — no matter how mundane or complex you think it might be.

Frequently asked questions