Vision, Mission & Values

Our Vision

Our vision is to deliver on our promise to make e-commerce and cross-border mail easy and reliable, worldwide.

That means we make it easy for you to get your packages, mail and publications out to your customers, wherever they are in the world.

We support your e-commerce operation with efficient services along your value chain. Whether you need help with large numbers of items or you're starting out and growing, we provide easy-to-use services you can rely on, so you can focus on developing your business.

Our Mission

We want to excel in every interaction with our customers. So we look for innovative ways to make your experience even better. We are determined to grow sustainably, taking a responsible attitude to the world around us. As a global business, we're proud of the way we collaborate across borders. We are trusted specialists in France and Switzerland and now established throughout Europe, North America and Asia.

Your local and global partner: Bringing together our local knowledge and global expertise we are able to provide a service that is truly global in nature but with the local knowledge to deliver for you, quickly, securely and cost efficiently.

Through our innovative, flexible and customer focused approach we work in partnership with you to deliver the solution that best provides added value and maximises the return on investment for your cross-border and international mailing requirements.

Our focus is on enabling our customers to succeed in whatever they do and ensuring that the World is Your Address.

Our Values

Putting the customer at the centre: Asendia is committed to putting the customer at the centre of everything we do, which is why we stand for trust, friendliness, and ease of use.

Sustainable future: Sustainability is one of our key priorities – we aim to reduce our own impact on the environment, along with supporting and advising our customers with their own sustainability objectives.