Easy Customs Clearance

We have expert knowledge of customs processes across the world, and can handle these details for you when you start selling to Canada. Navigating around the Canada Border Services Agency’s (CBSA) many rules may seem intimidating and complex for businesses new to Canada, but Asendia will ensure that all import procedures are followed and paperwork correctly filed. When it comes to customs clearance, Asendia has it under control.

Ideal solutions

We believe in making international e-commerce as easy, straightforward and profitable for you as possible, which is why we provide a range of exceptional delivery solutions to help you reach new customers in Canada. Our Premium Goods solution offers you the very best parcel distribution network for consumer delivery with a variety of options so your shopper is served in the way he or she needs. Efficient, reliable and customer-focused.

Undeliverable Mail Management

Asendia takes care of all undeliverable mail and parcels for you, saving you time and money while protecting your brand. Our returns-of-undeliverables process in Canada is well established and efficient: parcels are kept at our local hub, where second delivery is arranged. If that is unsuccessful, the parcel is forwarded to a consolidation hub, then flown out to you along with a returns log so you can refund the customer.

Price sensitivity

Canadian millennials are a key demographic to consider. These are frugal, deal-hungry shoppers who are not looking to be loyal to a particular brand. Instead, they will flock to whoever can provide great quality at great prices.

Personalisation

Customers are increasingly expecting customised offerings that make their online shopping experience more engaging, relevant and unique. Make sure there is an interactive element to the experience you provide.

Health and wellbeing

A huge consumer trend that’s spreading across every demographic in Canada. Help consumers boost their fitness, improve their lifestyles and combat stress, and watch your sales figures leap.

M-commerce

Smartphone use is becoming ubiquitous, which is increasing the proportion of online purchases made on a mobile device. 87% of Canadians made an e-purchase last year, of which 46% were done on mobile.