Domestic Returns

Domestic Returns offers a local experience for the shopper.

To simplify your returns handling and provide your customers proximity for dropping off their returning parcels, access to a local address is given. This strengthens shopper trust and accelerates the returns process.

With our Domestic Returns, there are two choices: a Prepaid solution to enable free returns, or a Partly-paid option so customers enjoy cheaper postage rates for returns.

Specifically for Switzerland, Content Check and Duty Drawback can be set up as additional services.


  • Improved shopper satisfaction
  • Increased customer retention; a satisfied shopper prompt to reorder on your website
  • Enhanced shopping experience with ability to ship returns locally
  • Reduced processing time for customer refunds
  • Flexibility and choice with Prepaid or Partly-paid solutions
  • User-friendly tools to complement the process: Asendia Shipping and Asendia Tracking

Our Domestic Returns solution streamlines the returns process for you and your customers.

Contact us to learn more

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