Customer Care

Providing high quality customer care can be a challenge, especially for smaller companies, but it is crucial delivering the best possible retail experience and ensuring your customers come back to you again and again.

Here at Asendia we can provide support with your customer relationship management with a range of response handling services, including in-country customer service in the local language and close-proximity to the market.

Customer service woman using a headset.

Keeping track of your consumer views

We can also conduct yearly customer satisfaction surveys with global and local follow-up so you’re able to keep track of what consumers think about your brand. Understanding what you’re doing well and what you’re doing not so well is essential for improving your products and services.

To find out more about how we can help you with your customer care requirements, get in touch with the experienced team here at Asendia by phone, or by completing our online contact form.


  • Range of response handling services
  • In-country customer service in the local language and proximity to the market
  • Yearly customer satisfaction survey, with global and local follow-up

Customer care

Our customer care solutions make cross-border e-commerce simple and reliable for your and your customers.

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