Parcel Services To Canada From The UK - Ecommerce shipping specialist

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Faster delivery

With direct flights from Heathrow and delivery Mon-Sun in Canada, you benefit from rapid delivery. It can be as fast as 2 days to customers in Toronto!

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Simplified customs & tax savings

DDP and DAP options. Asendia can even collect Duty and Taxes in the UK before packages are shipped. Clearance in Calgary versus Vancouver will save 7% BC PST (tax).

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Optimised delivery and returns

Build loyalty through a delivery and returns experience that feels seamless, flexible, and tailored to Canadian preferences. Our final-mile partners are rated 'Excellent'.

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Decrease costs and boost agility

Our multi-carrier solution is not only cost-effective, it's agile and flexible. We constantly track performance and can quickly react to issues that may impact delivery.

An optimised delivery experience in Canada

Headquartered in Toronto, Broad Reach are experts in Canadian logistics and final-mile delivery, and are part of the Asendia family.

Broad Reach provides a comprehensive parcel delivery network across Canada, with its own distribution centres and multiple carrier partners.

Video - one of Broad Reach's parcel sorting centres in Canada

How it works

Asendia manages export logistics from the UK, whilst Broad Reach's network in Canada ensures fast, compliant and reliable delivery to your shoppers.

Exportation - Parcels are sorted at our Heathrow distribution centre and loaded onto planes.
Processing in Canada - They are injected into Broad Reach's distribution centres in the east and west of Canada to reduce trucking miles.
Customs - DDP and DAP customs clearance methods available.
Final-mile - Multiple final mile partners: UniUni, Intelcom, and Canada Post (remote locations).

From collection to delivery - and returns

Reliable, fast and flexible

Collection

Cost-effective and reliable daily collections, or drop off at our Distribution Centre.

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Linehaul from UK

Parcels are sorted at our Heathrow based distribution centre and loaded onto planes.

Customs clearance

Smooth customs processing with DAP and DDP clearance options available.

Delivering Orders

Processing in Canada

Broad Reach prepares parcels for delivery into multiple final mile partners: Uni Uni, Intelcom and Canada Post (remote areas only).

Last mile delivery

Parcels are delivered within 2-6 days, with end-to-end tracking and notifications.

Returns management

We make returns simple and convenient for customers, enhancing their shopping experience and building trust in your brand.

Delivery aim

2 to 6 days depending on location within Canada

Tracking

Reliable tracking from your warehouse to the shopper's door.

Weight limit

Most parcels are under 2kg, but we handle up to 30kg.

Notifications

Notifications by email and SMS, and rescheduling possibilities available to the shopper

Secure delivery

Delivery photo of safe drop or signature

3 delivery attempts

Maximises the chance of a succesful delivery

Out-of-home options

Delivery available at convenient PUDO locations in major cities

Final-mile partners

A selection of local parcel specialists that are trusted by shoppers: UniUni, Intelcom and Canada Post (remote areas).

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"Asendia are different to many other businesses we have worked with before. They took the time to explain all of the options to us and were able to educate our team. It wasn't just the information sharing that impressed us but also Asendia's transparency and honesty."

Urban Outfitters
International Fashion Retailer

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“Switzerland may appear to be a tricky destination to send parcels to, and within e-commerce, we are constantly looking for simple and smooth solutions. This is where Asendia helps us. They know the Swiss market and its consumers and they offer us bespoke end solutions for this demanding market.”

Hatstore
International Hat Retail

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“Asendia adds the local e-commerce expertise, which is so important since all markets are local. By knowing the different market needs, they contribute to the total delivery experience of NA-KD's customers and our growth figures for the Asendia destinations speak for themselves.”

NA-KD
International Fashion Retailer

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British brands are popular

The UK ranks among the top preferred foreign e-commerce markets for Canadians.

Larger order values

Canadian shoppers have strong disposable incomes and tend to place larger orders. Combined with favourable exchange rates, this makes the market highly profitable for UK retailers.

Favourable conditions

The UK-Canada Trade Agreement eases tariffs and streamlines commerce across key product categories.

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Lower marketing barriers

With a shared language and cultural similarities, the barriers to market are lower.

All parcels entering Canada are customs cleared before being processed for delivery. We're able to offer DDP and DAP options. Asendia can even collect Duty and Taxes in the UK before packages are shipped.

You can also reduce sales taxes. Clearance in Calgary versus Vancouver will save 7% BC PST (tax) for example.

Of course you'll need to provide all the usual data such as HS Code, compliant product description, price, weight, country of origin etc.

Additionally, the UK-Canada Trade Agreement eases tariffs and streamlines commerce across key product categories. This helps parcels to Canada flow smoothly and keeps barriers down.

Pricing of e-PAQ Select delivering to Canada is based on parcel volumes, weight, and collection needs, etc.

Contact us to build your perfect Canadian parcel delivery plan and get a quote.

Broad Reach is a Canadian logistics company specialising in cross-border e-commerce parcel delivery in Canada, particularly between the United States, UK, Europe, APAC and Canada.

As a subsidiary of Asendia, a global leader in international mail and parcel solutions, Broad Reach offers comprehensive services tailored to the needs of online retailers that ship to Canada.

Key Services and Capabilities

Cross-Border Shipping: Broad Reach provides seamless shipping solutions into Canada, handling complexities such as customs clearance, duties, and taxes to ensure efficient delivery.
Domestic Canadian Delivery: Utilising a multi-carrier, omni-channel parcel delivery network, Broad Reach ensures reliable and cost-effective shipping within Canada.
Fulfilment and Specialised Solutions: The company offers in-house transport networks, bonded warehouses, and expedited customs processes, enabling seamless market entry and fulfilment services.
Technology Integration: Broad Reach's web services include real-time shipment tracking, address validation, and multi-carrier management, streamlining operations for e-commerce businesses.

Strategic Partnership with Asendia

In July 2022, Asendia USA announced a joint venture with Broad Reach to enhance shipping services for foreign-based retailers targeting the Canadian market. This partnership aims to invest in new facilities, trucking lanes, and improved logistics to offer seamless and timely e-commerce deliveries across the border.

Broad Reach's expertise in cross-border logistics, combined with Asendia's global reach, positions the company as a key player in facilitating efficient and reliable e-commerce shipping solutions between the UK and Canada.

For more information, you can visit Broad Reach's official website: https://www.brdrch.com/.

Integration

Plug Into the Sales Channels and Tools You Rely On
Whether you're selling on popular platforms and marketplaces or using an order management platform or in-house system, our integration tools connect you directly to Asendia’s global shipping network.

With Asendia you can:

Sync your orders to Canada and beyond automatically from all your sales channels
Print shipping labels in bulk or individually
Send tracking updates automatically to your customers
Offer localised delivery options at checkout — from postal to premium services

It’s a streamlined experience that saves you time, reduces manual work, and improves the post-purchase journey when shipping to Canada or elsewhere.

Our shipping platform

Managing international shipments shouldn’t be complicated. With Asendia, you can access multiple final-mile carriers worldwide through a single, user-friendly platform. So whether you're shipping to Canada or anywhere else we make it as easy as possible.

What you can do and key benefits:
- Manage all your parcel shipments in one place—regardless of service, format, or destination.
- Create, edit, and print address labels in bulk or individually.
- Access all Asendia solutions for worldwide delivery or choose specific countries and services.
- Integrate seamlessly with your order management systems or shipping tools.
- Handle customs paperwork and data transfer effortlessly.
- Process shipments to Canada (and elsewhere) of up to 30kg.
- Ensure GDPR compliance and full security.

Once your parcels to Canada are labelled, we sort them at our distribution center, prepare them for air or road transit, and ensure they’re ready for customs clearance and final delivery.

Parcel tracking

Keep your customers informed and reduce “where’s my parcel?” queries with Asendia's tracking tool. Our integrated platform offers real-time updates and local language notifications for your shoppers.

Key benefits:
- Consolidate all tracking information in one place.
- Gain higher visibility into each parcel’s journey with retailer views.
- Allow consumers to contact Asendia or our final-mile partners directly for faster resolutions.
- Utilise multiple search options for improved efficiency.
- Send local language email/sms notifications and alerts via the platform.
- Provide consumers with a complete view of the parcel journey for peace of mind.
- Generate customisable reports to suit your needs.

It’s all about giving you control and your customers confidence.