You won't see someone in an Asendia uniform at your doorstep or Asendia delivery vans on the road in the countries you ship to, so what do we do?
We take care of the international logistics (sending your parcels around the world), working hand-in-hand with numerous best-in-class delivery partners within each country that handle the final-mile delivery.
Most parcel and postal companies around the world do not have operations in the UK, they focus on delivery in their country or region. We do the work to connect you to these localised postal, parcel, and courier services (with our IT, transport, and negotiated rates), and because they are familiar to your shopper, reliable, and affordable, it is proven to boost conversion rates and customer experience!
The alternative is to just offer shoppers delivery by a well known UK courier brand with a global footprint, but this can be inflexible and unaffordable, especially for lower value purchases.
We specialise in cross-border delivery solutions for e-commerce businesses like these. We don't ship parcels for consumers, handle ad hoc shipments, or deliveries to UK addresses, so you won't see our branding everywhere. Our UK facilities are located at Heathrow, where we have a large international distribution centre and a fleet of vans that collect from e-tailers across the UK.
Connect to Asendia's shipping platform and you can print labels for multiple final-mile carriers quickly and easily based on your shipping rules. It will process your customs data appropriately too. You just need an Account with us; one integration, one set of rates, one invoice, one customer services team, dozens of delivery options!
Once you’ve packed and labelled your parcels, arrange for pick up or drop off your parcels at your nearest Asendia distribution centre.
After passing through our exportation processes at our London Heathrow based distribution centre, your parcels are put on a plane or truck, to make their way to your customers’ home country.
If you use our tracked services, you and your customers are able to track a parcel’s entire journey on our online platform and receive notifications in the local language.
Each parcel is handed over to our local delivery partner to complete last-mile delivery. We have delivery partners in over 200 countries, from national postal operators and globally recognised couriers to local e-commerce delivery specialists.
Your customers receive their orders in a timely manner, delivered by a familiar local delivery service to their door, mailbox or collection point, depending on their preference.
Asendia works with delivery partners all over the world, each offering localised delivery options to customers in their region of expertise.
They may not all be familiar to you, but they will be to your shoppers!
When you work with Asendia, you get to offer your customers a wide range of delivery methods, this includes cash-on-delivery or delivery to lockers instead of a home address where this is the shopper's preference.
We have dozens of expert partners
We can access Packet services in 200+ countries
We offset 100% of carbon emissions for international shipping from the moment we receive your parcel to the moment we hand it to our local delivery partners. Our e-PAQ and Mail services in France and Switzerland are also 100% carbon neutral.
We continue to be committed to developing services with built-in sustainability best-practices. Grow your business with us in an environmentally friendly and sustainable way.
We specialise in international end-to-end delivery for small, medium and large e-tailers. We can tell you all about how we've helped boost their international sales.