How does e-PAQ work?

Step 1

Connect to Asendia's shipping platform and you can print labels for multiple final-mile carriers quickly and easily based on your shipping rules. It will process your customs data appropriately too. You just need an Account with us; one integration, one set of rates, one invoice, one customer services team, dozens of delivery options!

Step 2

Once you’ve packed and labelled your parcels, arrange for pick up or drop off your parcels at your nearest Asendia distribution centre.

Step 3

After passing through our exportation processes at our London Heathrow based distribution centre, your parcels are put on a plane or truck, to make their way to your customers’ home country.

Step 4

At its destination country, our agents manage customs clearance for your parcels. We can provide advanced customs solutions to ensure there are no surprise costs or delays at customs.

Step 5

Each parcel is handed over to our local delivery partner to complete last-mile delivery. We have delivery partners in over 200 countries, from national postal operators and globally recognised couriers to local e-commerce delivery specialists.

Step 6

If you use our tracked services, you and your customers are able to track a parcel’s entire journey on our online platform and receive notifications in the local language.

Step 7

Your customers receive their orders in a timely manner, delivered by a familiar local delivery service to their door, mailbox or collection point, depending on their preference.