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Switzerland

No one knows Switzerland like we do. Swiss Post is one of Asendia's parent companies.

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Asendia is a joint-venture between Swiss Post and La Poste, so we are uniquely positioned to help you deliver parcels and mail to Switzerland, and handle returns too. We are also able to provide insights into market expectations and trends, focussed on delivery preferences, customs, and direct mail marketing.

Our Services


Market-leading e-commerce parcel services to Switzerland
e-PAQ by Asendia is powered by Swiss Post in Switzerland.
There are 4 service levels, from budget-friendly e-PAQ Standard, that utilises Swiss Post's postal network, to e-PAQ Elite that has a weight limit of 30 kg and features like tracking and Delivery Duty Paid options.
Asendia Switzerland e-paq b2b

 

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Returns solutions that shoppers in Switzerland find convenient and trust
Our e-commerce parcel returns service in Switzerland utilises Swiss Post's in-country expertise and brand loyalty.

For ultimate convenience, your customers can choose to drop off their parcel at the local Post Office or order a free home collection by Swiss Post. Comprehensive tracking of parcels from pickup to return is available and we can even offer content checking and Duty Drawback as additional services.

Asendia e-paq

 

Customs clearance solutions and advice
Choosing the best approach to customs clearance in Switzerland is critical. Get it right and you can cut your costs, get it wrong and you could suffer delays and inefficiencies.

Our customs specialists in Switzerland can support you all the way.

Watch the video to find out more

 

Mail services
Switzerland is an important market for many international publishers and businesses, and we support you in getting your mail to them in good time and at low cost. We handle all manner of mail, from newspapers and magazines to invoices and marketing mail.

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With Swiss Post as a parent and a Head Office in Bern, we really know Switzerland! We understand consumer payment preferences and delivery expectations, customs requirements and returns processes.

We offer advice on our Asendia Insights blog and a free consultation with our Swiss delivery experts.

10 April, 2024
Grow your business into Switzerland

As part of our partnership with RetailX, Asendia is pleased to offer you a free copy of the latest Switzerland E-Commerce Report.

1 December, 2023
On January 1, 2024 import duties on industrial products will be…

At the same time, the number of customs tariff numbers will be reduced, while VAT rates will increase. What does this mean for…

18 October, 2023
200 pages of in-depth analysis of the European e-commerce market

As part of our partnership with RetailX, Asendia is pleased to offer you a free copy of the latest Europe E-Commerce Report.

Wherever in…