Germany out-of-home delivery: why parcel lockers and pickup points matter

Germany is Europe’s largest e-commerce market, with millions of parcels delivered every day. As online shopping and cross-border retail continue to grow, out-of-home (OOH) delivery has become an essential part of the country’s logistics network.

OOH delivery allows parcels to be sent to parcel lockers or staffed pickup points instead of home addresses, giving consumers greater flexibility and helping carriers improve delivery efficiency. Through local partners such as DPD, Asendia provides access to 9,800 collection locations across Germany, including parcel lockers and retail pickup points.

Germany OOH at a Glance

9,800 locker and pickup locations
Access via parcel lockers and retail collection points
Typical collection window of 3–7 days
Driven by convenience, rising parcel volumes and urban delivery efficiency

Why German Consumers Use OOH Delivery

German shoppers value convenience, reliability and transparent tracking. Many prefer collecting parcels during their daily routine rather than waiting at home for a delivery. Locker and pickup-point networks are particularly popular in urban areas, where apartment living can make home delivery more challenging.

What It Means for Retailers

Offering locker and pickup-point delivery can help retailers increase delivery success rates, reduce failed deliveries and improve the customer experience. For cross-border sellers, these options can also build trust by providing reliable collection locations and clear tracking updates.

Looking Ahead

As parcel volumes continue to rise, Germany’s locker and pickup-point infrastructure is expected to expand further. For retailers selling into Germany, offering flexible OOH delivery options is increasingly becoming a key part of a competitive checkout experience.