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We needed a partner who understood the complexities of each market. We didn’t want to manage individual carriers – we needed someone who could give us insights, negotiate on our behalf, and deliver the right solutions. Emma Holmes, Head of Logistics at Yours Clothing |
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Since partnering with Asendia and using e-PAQ Select, Yours Clothing has achieved 150% year-on-year growth in international parcel volumes. This expansion has been achieved while maintaining exceptional delivery performance — with less than 1% of parcels recorded as undeliverable, setting a new benchmark for reliability in cross-border e-commerce.
Holmes summed it up: “If I had to choose one word to describe our relationship, it would be partnership. We challenge each other, support each other, and celebrate success together. Without Asendia, we wouldn’t be where we are today in our international markets.”
In the United States, Yours Clothing, saw rapid growth, as lower shipping costs and optimised duty structures allowed the business to reduce delivery charges and make its offer more competitive. Transit times improved dramatically, and customer complaints fell, reflecting the smoother delivery experience.
As Emma Holmes reflected: “It almost feels too good to be true, but it isn’t. The proof is in the numbers. We’re growing volume, brand awareness & customer satisfaction – because Asendia gives us the tools to succeed.”
