Top Tips

5 key facts you need to know when selling to Switzerland

Swiss consumers are some of the most prolific online shoppers in the world. So we’ve pulled together some invaluable tips to give your business that Swiss essential competitive edge.

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Why should you read these Top Tips?

Successfully expanding into a new e-commerce market requires preparation and forethought, as well as an understanding of the challenges that the new territory might present.

Asendia has unmatched experience in Switzerland, and we’ve created these top tips to give you some essential insights on exploring the valuable Swiss e-commerce market.

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Contents of this e-book
  • The language challenges of Switzerland
  • Switzerland’s complex customs
  • Which items have the highest return rates
  • The challenges of Swiss paperwork
  • The importance of Swiss VAT
 
About Asendia and Switzerland

Through our parent company Swiss Post, Asendia empowers your business to succeed when selling to Switzerland, plus we know Swiss customs inside out.

Our local understanding and international expertise is at your disposal, so your business can make the most of Switzerland’s outstanding e-commerce potential.

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Parcel solutions that empower you to grow your business in Switzerland

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e-PAQ Select Mailbox is the preferred parcel service in Switzerland. It's cost-effective for retailers and offers fast and reliable delivery for shoppers including customs clearance.

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Sustainability comes naturally

Swiss Post was ahead of their time when focusing on sustainability. We are proud to continue that heritage by taking positive, responsible actions to minimize Asendia's impact on the environment.

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© 2026 Asendia Management SAS

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© 2024 Asendia Management SAS