What to expect from the Asendia Returns

In this ebook we explain how Asendia Returns can help ypu manage your domestic and international returns.

Why should you read 'What to expect from the Asendia Returns eBook'?

The Asendia Returns range combines local solutions with an international network so you can offer your customers flexible and convenient international and domestic returns services. Our ability to make management of cross-border shipments easier is reinforced by our new Returns range. Our Returns solution integrates fully with our Asendia Shipping platform and Tracking tool, so you and your customers enjoy dependable returns management that’s easy, reliable and flexible.

Returns Statistics


Contents of this e-book
  • How to manage and track your orders
  • Offering returns as part of customer service
  • How to manage your domestic returns
  • How to manage your international returns

About Asendia

Asendia is a leading international mail and e-commerce parcel specialist. A joint venture between La Poste and Swiss Post, with operations across Europe, Asia, Australasia and North America, and delivering worldwide.


Parcel solutions that empower you to grow your business


Offer Asendia’s parcel services to your international shoppers, and you could convert more online visitors into paying customers. This is because they will find delivery options on your website that are affordable, familiar, convenient, and trusted.

Minimise delivery queries and complaints

delivery queries

We provide very reliable parcel services working in partnership with trusted final-mile delivery providers that can meet local market expectations. We also have an online platform where your shoppers can track their parcels and we send them delivery notifications in their language.

Reduce the time it takes to manage cross-border parcel logistics


Asendia Shipping, our multi-carrier shipping platform outputs the label you need, to get each parcel to its destination using the service your shopper has chosen. It also manages your parcel data, enabling smooth paperless customs clearance.

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