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The Swiss market has excellent opportunities for retailers overseas. 64% of the online purchases are cross-border while the average amount online consumers spend online keeps increasing.
Ireland is a sophisticated consumer market experiencing steady growth that makes it an attractive prospect for businesses looking to export to this part of the world.
For businesses keen to expand e-commerce reach, the initial impulse is often to look across the Channel and explore large countries like France and Germany.
B2C ecommerce turnover in Sweden rose to €14.5 billion in 2017, and is forecasted to increase at an even higher rate to €16.2 billion in 2018.
Watch our video to discover the many ways we can support your business as it takes its next step in cross-border e-commerce.
Consumers will increasingly demand better service. Whether that’s free shipping, more delivery options or simply a wider range of goods to buy. Find out why home delivery is growing fast across Europe’s e-commerce markets.
The recent Cannes Lions awards have recognised some incredible marketing campaigns, including innovative and unique print and publishing work.
Personalisation is one of the best ways to engage your audience with your direct marketing campaign, and one company’s innovative invites have a very personal touch. Denim brand Mustang invites VIPs to a special dinner in Berlin every year, but its 2014 ‘Epic Denim’ campaign is truly unique.
IKEA is one brand that knows how to do publishing. In 2014, 217 million copies of the much-lauded IKEA catalogue were printed in 32 languages.
Spending time on the basic building blocks of a direct mail campaign is crucial to success, especially when it is going to run across borders.
Watch our video how you can reach the Swiss consumer with lots of tips and local knowledge on selling to Switzerland.
As Europe’s third largest e-commerce market, France has great potential for many online retailers.
How can you get consumers to buy what you’re selling? Many companies are going beyond advertising to create bespoke content as a way to get their message across, in the form of corporate publishing.
Italy has huge e-commerce potential, which is why Asendia has put together this video to help you navigate the opportunities Italy offers.
French consumers need reassurance around delivery and returns. They are accustomed to the reliability offered by the postal network and will expect online retailers to meet their expectations. Reliability and choice are as important as speed.
The Netherlands is one of the continent’s most optimistic e-commerce markets, with excellent consumer confidence and an improving economy.
Ranked third in the global Logistical Performance Index, Belgium is a small but enthusiastic e-commerce market, located in a highly accessible part of Europe.
Ecommerce Europe’s latest report, sponsored by Asendia, sheds light on the state of the United Kingdom’s e-commerce market, revealing an economy thriving on online retail and shoppers that are early adopters of technology.
The United States is one of the largest and most established e-commerce markets in the world ‒ yet there’s still plenty of opportunity for cross-border retailers.
Direct mail campaigns are becoming increasingly multidimensional, offering excitement and intrigue through interesting shapes and textures. However, one direct mail campaign is also multisensory, truly conveying its meaning and engaging recipients.
As one of the most established e-commerce markets in the world, Germany can be a lucrative market for cross-border retailers. Ecommerce Europe’s country report, sponsored by Asendia, reveals the opportunities, statistics, and advice every online business should consider if they are thinking about exploring this exciting market.
Are you thinking about expanding your online business into Spain? Some insightful research reveals which products Spanish consumers are buying online and how they go about their purchases, from recommendations to payments.
Ecommerce Europe’s report reveals the potential and diversity the European e-commerce market offers to cross-border retailers. The European B2C E-commerce Report 2016, sponsored by Asendia, looks at the state of e-commerce across the continent, focusing on five regions and thirty countries.
Have you considered Russia as your next e-commerce market? Russia offers a surprising amount of potential to online retailers, as revealed by Ecommerce Europe’s new country report, sponsored by Asendia.
Have you ever considered Australia as a potential market for your e-commerce business? Ecommerce Europe’s new report reveals everything you need to know about this highly unique country in the Asia-Pacific region, including the latest retail facts and figures.
If you’re looking for a new market for your online business, Japan may be a very good choice. As an established e-commerce market, Japan has the third highest e-commerce turnover in the world and a large potential audience. Ecommerce Europe’s new Japan B2C E-commerce Report 2016 reveals why you should consider growing your business into this unique country.
eShopWorld’s International e-Commerce Calendar shows all the key dates you need to know in 24 e-commerce markets.
M-commerce is booming around the world and is fast becoming a significant part of global e-commerce.
As consumers demand an ever more personalised and attentive shopping experience, some interesting new retail trends are emerging ‒ such as chat commerce.
Looking for your next e-commerce market? Consider India, a large country with a growing economy and a young population, with incredible retail potential.
Ecommerce Foundation’s new report, sponsored by Asendia, takes a look at why Brazil could be your business’ next destination.
The new General Data Protection Regulation (GDPR) is one of the most important pieces of legislation for retailers and consumers alike in the European Union ‒ but what will it mean for your business?
26% of the planet’s population shop online ‒ almost 1.5 billion people, demonstrating the potential of e-commerce around the world.
New research by Two Sides reveals that we still value paper and its place in our lives, although there is still widespread misunderstanding about paper’s sustainability.
China is the largest e-commerce market in the world. How can cross-border retailers get to know this unique market and maximise their chance.
When it comes to sending and receiving international business post, paper-based documentation still retains more credibility
Thinking about expanding your online business to Israel? Being ranked third in the world for online purchases, the Israeli e-commerce market offers an interesting and enticing marketplace for international businesses.
Discover the opportunities that France, one of the most established e-commerce markets in Europe, offers to cross-border retailers.
Asendia is saddened to read about the people affected by abuse of the postal system; and finds the practice of using mail as a media for illegal purposes deplorable.
With the rise in cross-border e-commerce comes an increase in cross-border deliveries. From logistics to trade agreements, there are many factors that affect cross-border deliveries, which the IPC’s latest cross-border e-commerce shopper survey explores.
Asendia – the Joint Venture between La Poste and Swiss Post – has agreed on a sales partnership with Israel Post for e-commerce solutions to this market.
Timely delivery is crucial. Being able to track an order’s progress and electronic notification of delivery is equally important.
A new report by FHNW et al. reveals how Swiss businesses feel about e-commerce and retail in the country, providing a valuable insight that both businesses and consumers can benefit from.
Cross-border e-commerce is continuing to grow in popularity, thanks to innovations in technology and traditional barriers falling between countries.
Print is not dead. As newsstand sales fall, smart publishers are turning to print placements to reach new readers and appeal to advertisers.
Lukas Kindler from Asendia Management explains why print is a communication channel you shouldn’t neglect
Shipping is an incredibly important part of building a strong and loyal customer base. If you’re unable to deliver on your purchase promises to customers then you will soon find that they look elsewhere to businesses that can.
If your business is looking to export parcels internationally and you need more information then there are some key online resources that can provide it.
A tracked international parcel service provides a way to build customer trust and establish a reputation for great service. Businesses of all sizes and types benefit from using this kind of delivery to ship orders to destinations overseas.
Worldwide parcel delivery has been made much easier with globalisation, as more and more businesses now regularly grow links with customers, clients and other networks to establish markets overseas.
Find out more about how you can make Black Friday work for your business with our top ten tips for making black friday work for you.
Here, Asendia Germany Sales Manager Kai Schotten reveals the best e-commerce shipping options for newcomers and shares some unique insights into the company’s home country, one of the world’s most affluent and exciting e-commerce market.
Corporate publishing is a highly effective way of sharing news, whether on a local or international scale, because it enables companies to speak directly to their target audience in their own words.
What do you need to look out for when you’re international parcel exporting and where might your business need to adapt? Find out in his blog, where customs methods will be discussed!
Depending on cost restrictions, time considerations and the type of delivery you’re looking for, either tracked postal services or tracked courier services could provide the ideal solution. When you’re choosing between the two there are some key factors to bear in mind.
Although there is a lot to be said for a ‘one stop shop’ single parcel delivery partner, sometimes the best option is to shop around to get the best service for you.
Learn how the biggest brands are capitalizing on Direct Mail and why e-tailers should be doing the same, with our Direct Mail for E-commerce infographic below.
Selling to online shoppers in Switzerland from overseas has it’s challenges, but can be very rewarding
Swiss e-commerce market ripe for Britain’s international retailers, according to Asendia’s latest whitepaper
Fulfilment is a word commonly used in the mailing and logistics industry, whether it’s ecommerce fulfilment, mailing fulfilment, third party fulfilment, order fulfilment etc...
In 2016, ecommerce in the UK was worth roughly £133 billion. This vast market continues to expand, offering opportunities for retailers, from cottage industries to large national businesses, to reach new customers.
You don’t have to be a large multi national to benefit from external fulfilment services. Whatever stage your business is at, there are many advantages to shifting the responsibility for fulfilment and logistics to a reliable and professional third party.
The age of ecommerce presents many challenges for businesses and one of the most pressing of these is efficient order fulfilment. Strong and reputable customer service is built on a foundation of solid order fulfilment – once you have an infrastructure in place to manage that then you are on your way to building a loyal base of satisfied customers.
Switzerland has consistently been ranked as the world’s most competitive economy by the World Economic Forum. As a country with strong economic growth and a thriving online retail environment it’s an attractive prospect for ecommerce businesses looking to sell into new markets.
When you’re using an ecommerce platform, integration with other systems and processes is key. Not only can you save time and money if everything is operating in a smooth and joined up way but you’ll also be able to deliver better customer service and improve business performance.
Cross-border shipping doesn’t have to be a minefield for those looking to capitalise on Europe’s e-commerce boom. Asendia’s Manuel Bonnin shares his ABC of international parcel tracking.
Efficient order fulfilment is at the heart of an ecommerce business. It not only leads to positive customer responses to service but can also help to save resources and cut costs when it performs well.
Ecommerce in Switzerland is a small but very vibrant and lucrative market. In 2016, Swiss consumers purchased €1.22billion worth of goods from overseas websites.
Australia and New Zealand are attractive markets for ecommerce businesses. With mobile phone penetration levels high and a local willingness to buy from foreign brands, the potential for sales and growing customer base is high.
Ecommerce returns can be a costly business for retailers. According to Clear Returns, the cost of returned items purchased online is £20 billion to UK businesses.
With scare stories about online fraud, identity theft, and stolen data appearing regularly in the press, it’s more important than ever that customers have confidence that ordering from an online retail business will be safe and secure – even if they are ordering from across the world. That’s where a new scheme from the Ecommerce Foundation can come in, as managing director Jorij Abraham outlined in a recent Q&A with Asendia.
In the ecommerce world, packaging can have a big influence on everything, from customer perception to brand loyalty. Although it has always played a role as part of business branding, ecommerce has given packaging a new significance.
Exporting to France is a logical next step if you’re keen to explore a new market. Here are some reasons to expand your ecommerce business there.
When you’re exporting to France you have a huge opportunity to expand your business into a thriving new market where demand is high. There is a particular love for premium brands. However, French consumers can be choosy, especially when it comes to service and delivery when they are buying premium goods.
New Zealand’s economy was worth £140 billion in 2016. It is a country of 4.6 million people that is heavily reliant on international trade and a prime location for UK exporters thanks to the lack of language barrier.
Order fulfilment workflow shows how incoming orders from customers are processed, organised and shipped out. It can take many forms but the purpose is to establish a clear and accurate process by which the business responds to the purchase promise made when the customer places an order.
The Delivery Conference is the e-commerce industries most significant event and Asendia will be exhibiting at stand number 16 on Tuesday 30th January 2018.
Every new year brings new challenges and new opportunities, and a lot of chatter about what’s coming next. We’ve cut through the clutter to find the need-to-know trends that will matter to your business:
Chilly's has gone from London market stall holder to a £5m-a-year business that ships its reusable bottles across Europe. Here's how Asendia has helped it grow.
Australia’s ecommerce report from the Ecommerce Foundation highlights consumer’s preference for shopping apps and the importance of delivery costs.
The eDelivery Expo is UK's largest retail fulfilment & final mile event and Asendia will be exhibiting at stand J83 from Wednesday 21st March to Thursday 22nd March 2018.
The Ecommerce Foundation’s report for Switzerland reveals online shoppers’ prefer using WhatsApp and researching purchases in-store.
E-commerce companies that think outside the box and beyond traditional shipping options ultimately provide shoppers with a more satisfying customer experience.
Ireland is a key market for many UK e-commerce businesses. Physical proximity and similar consumer characteristics make it an easy next step for those looking to find a new audience.
Ireland is a very attractive market for UK businesses. Currently, it imports more from the UK than any other location – around a third of imports into Ireland come from just over the Irish Sea. Physical proximity, simple logistics and the fact that English is widely spoken mean Ireland has plenty to offer businesses keen to find a new audience.
China continues to dominate ecommerce, but challenges are slowing down growth.
In order for etailers to successfully sell to Switzerland, it is important to develop an understanding of facts about the buyer’s market and details about the behaviour and expectations of online Swiss shoppers.
The Dutch Ecommerce Market still expanding in growth potential; forecasted turnover for 2018 ≈ € 25 billion.
France is one of the most thriving e-commerce and publishing markets in the world ‒ but if you’re considering expanding your business into the country, how can you reach your target audience? Direct mail is one of the most effective ways to raise brand awareness and build relationships with French consumers.
Swiss Post, one of Asendia’s two parent companies, published a helpful webpage including a unique overview of the Swiss e commerce trend indicator 2017, a B2C study by the University of Applied Sciences in Business Administration Zurich (HWZ) and Swiss Post.
With improvements in e-commerce technology and global shipping capabilities, internet retailers can now explore new and exciting opportunities to share their brands with the world.
The UK Ecommerce Market continues to be a powerhouse in Europe
Are you looking to connect with your customers more effectively through direct mail? In this complimentary downloadable list, Candy Geoffroy-Dauphin, Product and Services Mail Manager at Asendia Management, shares 10 tips to improve your return on investment with direct marketing.
With turnover of €28 billion in 2018, the Spanish market continues to grow despite the political situation in Catalonia. This wide-ranging study demonstrates Spain’s continued growth, with an overall unemployment rate falling and a promising internet penetration growth rate. The report also showcases consumer behaviour, consumer trends and interviews with leading retail and logistics experts.
Are you ready to expand into the international fashion e-Commerce market? Since international e-Commerce logistics vary by country, it can be extremely difficult...
Great logistics provide the foundation for any business. Today, customers have high expectations when it comes to shipping and, when a brand doesn’t deliver on those expectations, it can be a deal breaker. Asendia’s Tracked Goods international delivery service is designed to help businesses meet customer expectations and build better brand relationships.
International ecommerce is a growing market. Research from Pitney Bowes Inc. found that around 40% of consumers have purchased goods online from another country. By 2020, the value of cross border ecommerce is forecast to reach US$1 trillion. However, while the market is thriving – and growing – it also presents a number of unique challenges for any ecommerce business looking to expand internationally. These pain points can cause real issues, and can sometimes even catch online retailers by surprise.
Are you thinking about international delivery for your business? If so then congratulations on reaching the stage where global expansion is a necessity. If you’re keen to get started with international delivery for your business then there are lots of great options available and it’s simple to take the first few steps.
International delivery costs are a necessary part of expansion. If you want to reach markets further afield than local consumers then you need to pay to transport the goods. However, the costs of international shipping don’t have to become a heavy burden – and, if they have, then there are some simple ways to reduce these expenses back down to a more manageable level.
Returns can be the surprise drain on resources that many ecommerce businesses simply don’t see coming. According to Invesp, around 30% of all products ordered online are returned and this can complicate cash flow and create an escalating cost. Although you can’t prevent returns, it is possible to take steps to reduce the volume of returns that your business receives, and to ensure that they are well managed.
Moving from a local market to an international audience of customers is a dream scenario for any growing business. Ensuring that you have the infrastructure in place to support delivery of your goods to destinations all over the world will have a key part to play in providing consistently high quality customer service. Depending on the contents of your parcels, and the preferences of your customers, there are a number of different methods of posting parcels to international customers to choose from.
If your business is in need of international delivery options then you have plenty of choice. Advances in global logistics mean that it’s possible to find the right services for your budget and customers, no matter where in the world you’re shipping to. From a range of different delivery services through to customs support, the best options for international delivery will make shipping simpler, swifter and more cost effective too.
Delivery and Ecommerce go hand in hand. In order to sustain positive customer relationships for your Ecommerce business, you need an Ecommerce delivery platform that is fit for purpose. But, when it comes to finding an ECommerce delivery platform that will give you what you need, what should you be looking for?
It’s a great feeling for any entrepreneur to see a high volume of orders – including international orders – flowing in to the business. However, the reality is that this creates a shipping demand, the cost of which can be crippling. If your business is built on the need to ship internationally then there are some simple ways to manage the costs of sending a high volume of parcels internationally so that you can cut down on the expense that this could potentially create.
Customers are highly unlikely to buy from online brands more than once if their delivery arrives damaged or in poor packaging. That’s why it’s so important to ensure that, if you’re delivering to customers – especially if items have further to travel internationally – the goods you’re sending are properly packed.
Track and trace is simple but effective technology that enables a piece of mail, package or parcel to be followed from the point of dispatch to the moment of delivery. It’s very effective with respect to building customer trust and ensuring transparency on deliveries that are going out of the country. In fact, many customers now look for a track and trace option in delivery choices before making a purchase.
The French market is forecasted to continue its growth to €93 billion in 2018 at a rate of 14.08%
Find out how you can grab your audience's attention amidst the noise of social media and email with global direct mail.
International parcel delivery provides an effective way to expand an ecommerce business across borders. If you’re going to reach out to a new audience, or bring your products to customers in different countries, then you will need to engage a reliable international parcel delivery service to help you do it. The best shipping providers offer a range of delivery options, such as cost effective standard delivery and courier services. The Tracked Goods mailbox delivery option is also popular for a number of very good reasons.
Effective international shipping is an essential part of expansion for a business looking to reach a new audience overseas. If you’re seeking cost-effective delivery for your e-Commerce business for a range of items across country borders then you have a number of options to choose from.
As the growth of the global fashion industry continues to grow, now is the time for fashion e-tailers to understand the unique preferences of their international customers. Learn how to efficiently expand your online store globally in our video.
Recently, FIPP (the network for global media) published an interesting article discussing How brand magazines are becoming more sophisticated – and successful. As the author, Piet van Niekerk, puts it - “The world’s best brand magazines learnt early on not to push their products, but rather rely on the merits and value of content to engage readers. Today, they are getting even better at it.”
Well managed returns are crucial to the success of an Ecommerce business. Whether you’re shipping locally or internationally, it’s important to have a system in place that enables you to handle the process of returns quickly and easily.
B2C ecommerce turnover in Latin America grew to approximately $60 billion in 2017 and is forecasted to increase at an even higher rate to roughly $71 billion in 2018.
Spending time on the basic building blocks of a direct mail campaign is crucial to success, especially when the mailing is being sent cross-border.