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Get the essential advice on customs, duties, delivery, packaging and returns in this exclusive guide from Asendia, the leading e-commerce solutions provider.
Discover Norway’s retail trends, statistics, customs and regulations, as well as Asendia’s key advice on how to crack this prosperous market.
B2C ecommerce turnover in India rose to €20 billion in 2017, up 20% from 2016. This figure is expected to grow in 2018 to a forecasted €25 billion with a similar projected growth rate of 20%.
Asendia has acquired wnDirect. As part of their strategy to develop and grow international e-commerce delivery solutions, Asendia Group and wnDirect are pleased to announce that, following an acquisition process, the global e-commerce business wnDirect Ltd will be joining the Asendia Group.
The Swiss market has excellent opportunities for retailers overseas. 64% of the online purchases are cross-border while the average amount online consumers spend online keeps increasing.
In 2017, the global e-commerce market was worth $2.3 trillion - a figure that is predicted to double by 2021. If you’re selling your goods internationally you should consider the importance of offering an optimised returns policy and how it can give you the advantage against your competitors.
Ireland is a sophisticated consumer market experiencing steady growth that makes it an attractive prospect for businesses looking to export to this part of the world.
As online shopping continues to grow in popularity, organic and paid digital marketing efforts are expanding and evolving to reach audiences in these spaces.
For businesses keen to expand e-commerce reach, the initial impulse is often to look across the Channel and explore large countries like France and Germany.
The recently passed “Stop Act” means that you will have to supply more information to the USPS when you’re sending parcels to the US. We’ve put together an overview to guide you through the new US customs law.
B2C e-commerce turnover in Sweden rose to €14.5 billion in 2017, and is forecasted to increase at an even higher rate to €16.2 billion in 2018.
The end of the year is fast approaching and your business is likely in the midst of handling increased sales and shipments. If some of your parcels have international destinations, you may need to brush up on your cross-border shipping etiquette.
Cross border e-commerce is booming. See facts and figures and how you could take advantage. Plus read about cross border ecommerce logistics solutions
Provisions for foreign mail order companies with an obligation to register in Switzerland
Watch our video to discover the many ways we can support your business as it takes its next step in cross-border e-commerce.
In 2017, B2C e-commerce turnover rose to just over USD 36 billion, up 9% from 2016. This is expected to grow in the coming year to a forecasted USD 41.7 billion with the projected growth rate of 13%.
Consumers will increasingly demand better service. Whether that’s free shipping, more delivery options or simply a wider range of goods to buy. Find out why home delivery is growing fast across Europe’s e-commerce markets.
In an article published by Fourth Source, Mark Roy, Founder and Chairman of REaD Group, discusses why the General Data Protection Regulation (GDPR) makes now an ideal time for marketers to rethink their channel mix and take a closer look at direct mail.
The recent Cannes Lions awards have recognised some incredible marketing campaigns, including innovative and unique print and publishing work.
If you’re entering the world of international online retail for the first time, you might be feeling overwhelmed at the prospect of familiarizing yourself with new technology, packaging practices, or cross-border shipping regulations.
Personalisation is one of the best ways to engage your audience with your direct marketing campaign, and one company’s innovative invites have a very personal touch. Denim brand Mustang invites VIPs to a special dinner in Berlin every year, but its 2014 ‘Epic Denim’ campaign is truly unique.
Thinking of expanding the reach of your online retail website in 2019? eShopWorld’s International e-Commerce Calendar provides all the key dates you need to know in 36 e-Commerce markets around the world.
IKEA is one brand that knows how to do publishing. In 2014, 217 million copies of the much-lauded IKEA catalogue were printed in 32 languages.
Spending time on the basic building blocks of a direct mail campaign is crucial to success, especially when it is going to run across borders.
It's time for investors to start looking at South America with a fresh perspective. The truth is, while the ‘old world' has been preoccupied with Brexit, national debt, and other political and economic dramas, Latin America has been evolving into one of the fastest growing e-commerce markets.
Watch our video how you can reach the Swiss consumer with lots of tips and local knowledge on selling to Switzerland.
Nigeria is an exciting emerging market with a growing middle-class population and a developing economy – the largest on the continent. In 2017, the population figures stood at around 190 million inhabitants with 162 million of those being mobile services subscribers, making it the biggest mobile market in Africa. With ecommerce growing rapidly in Africa, Nigeria is an important country to target.
As Europe’s third largest e-commerce market, France has great potential for many online retailers.
Why the US continues to be an important e-commerce market and how to export to it.
How can you get consumers to buy what you’re selling? Many companies are going beyond advertising to create bespoke content as a way to get their message across, in the form of corporate publishing.
China is the world's biggest e-commerce market. Find out more about how e-commerce is changing Chinese consumer trends.
Italy has huge e-commerce potential, which is why Asendia has put together this video to help you navigate the opportunities Italy offers.
In 2018, Russia’s online consumers spent USD 5,372 million on fashion items making it a very lucrative market for businesses in that industry. Toy, hobby and DIY sectors are also big sellers. Combined, these categories will be worth more than USD 13 billion by 2022.
French consumers need reassurance around delivery and returns. They are accustomed to the reliability offered by the postal network and will expect online retailers to meet their expectations. Reliability and choice are as important as speed.
Discover how you can enter the Swiss market—the UK's tenth largest export market.
The Netherlands is one of the continent’s most optimistic e-commerce markets, with excellent consumer confidence and an improving economy.
Discover why an increasing number of e-commerce businesses are joining Canada's growing economy.
Ranked third in the global Logistical Performance Index, Belgium is a small but enthusiastic e-commerce market, located in a highly accessible part of Europe.
E-commerce Europe’s latest report, sponsored by Asendia, sheds light on the state of the United Kingdom’s e-commerce market, revealing an economy thriving on online retail and shoppers that are early adopters of technology.
The United States is one of the largest and most established e-commerce markets in the world ‒ yet there’s still plenty of opportunity for cross-border retailers.
Direct marketing, such as direct mail campaigns, have certainly faced competition since the arrival of digital. However, this remains a key marketing tool for businesses and one that can be highly profitable.
Direct mail campaigns are becoming increasingly multidimensional, offering excitement and intrigue through interesting shapes and textures. However, one direct mail campaign is also multisensory, truly conveying its meaning and engaging recipients.
In this video interview, Hernando Cuadros, Ecommerce Industry Manager - Asendia Spain, offers 10 tips for fashion online retailers selling internationally.
As one of the most established e-commerce markets in the world, Germany can be a lucrative market for cross-border retailers. E-commerce Europe’s country report, sponsored by Asendia, reveals the opportunities, statistics, and advice every online business should consider if they are thinking about exploring this exciting market.
Are you thinking about expanding your online business into Spain? Some insightful research reveals which products Spanish consumers are buying online and how they go about their purchases, from recommendations to payments.
E-commerce Europe’s report reveals the potential and diversity the European e-commerce market offers to cross-border retailers. The European B2C E-commerce Report 2016, sponsored by Asendia, looks at the state of e-commerce across the continent, focusing on five regions and thirty countries.
Have you considered Russia as your next e-commerce market? Russia offers a surprising amount of potential to online retailers, as revealed by E-commerce Europe’s new country report, sponsored by Asendia.
Have you ever considered Australia as a potential market for your e-commerce business? E-commerce Europe’s new report reveals everything you need to know about this highly unique country in the Asia-Pacific region, including the latest retail facts and figures.
Looking for a new market for your online business? E-commerce Europe’s new Japan B2C E-commerce Report 2016 reveals why you should consider growing your business into Japan.
eShopWorld’s International e-Commerce Calendar shows all the key dates you need to know in 24 e-commerce markets.
M-commerce is booming around the world and is fast becoming a significant part of global e-commerce.
As consumers demand an ever more personalised and attentive shopping experience, some interesting new retail trends are emerging ‒ such as chat commerce.
Looking for your next e-commerce market? Consider India, a large country with a growing economy and a young population, with incredible retail potential.
E-commerce Foundation’s new report, sponsored by Asendia, takes a look at why Brazil could be your business’ next destination.
The new General Data Protection Regulation (GDPR) is one of the most important pieces of legislation for retailers and consumers alike in the European Union ‒ but what will it mean for your business?
26% of the planet’s population shop online ‒ almost 1.5 billion people, demonstrating the potential of e-commerce around the world.
New research by Two Sides reveals that we still value paper and its place in our lives, although there is still widespread misunderstanding about paper’s sustainability.
China is the largest e-commerce market in the world. How can cross-border retailers get to know this unique market and maximise their chance.
When it comes to sending and receiving international business post, paper-based documentation still retains more credibility
Thinking about expanding your online business to Israel? Being ranked third in the world for online purchases, the Israeli e-commerce market offers an interesting and enticing marketplace for international businesses.
Discover the opportunities that France, one of the most established e-commerce markets in Europe, offers to cross-border retailers.
Asendia is saddened to read about the people affected by abuse of the postal system; and finds the practice of using mail as a media for illegal purposes deplorable.
With the rise in cross-border e-commerce comes an increase in cross-border deliveries. From logistics to trade agreements, there are many factors that affect cross-border deliveries, which the IPC’s latest cross-border e-commerce shopper survey explores.
Asendia – the Joint Venture between La Poste and Swiss Post – has agreed on a sales partnership with Israel Post for e-commerce solutions to this market.
Timely delivery is crucial. Being able to track an order’s progress and electronic notification of delivery is equally important.
A new report by FHNW et al. reveals how Swiss businesses feel about e-commerce and retail in the country, providing a valuable insight that both businesses and consumers can benefit from.
Cross-border e-commerce is continuing to grow in popularity, thanks to innovations in technology and traditional barriers falling between countries.
Print is not dead. As newsstand sales fall, smart publishers are turning to print placements to reach new readers and appeal to advertisers.
Lukas Kindler from Asendia Management explains why print is a communication channel you shouldn’t neglect
Shipping is an incredibly important part of building a strong and loyal customer base. If you’re unable to deliver on your purchase promises to customers then you will soon find that they look elsewhere to businesses that can.
If your business is looking to export parcels internationally and you need more information then there are some key online resources that can provide it.
A tracked international parcel service provides a way to build customer trust and establish a reputation for great service. Businesses of all sizes and types benefit from using this kind of delivery to ship orders to destinations overseas.
Worldwide parcel delivery has been made much easier with globalisation, as more and more businesses now regularly grow links with customers, clients and other networks to establish markets overseas.
Here, Asendia Germany Sales Manager Kai Schotten reveals the best e-commerce shipping options for newcomers and shares some unique insights into the company’s home country, one of the world’s most affluent and exciting e-commerce market.
Corporate publishing is a highly effective way of sharing news, whether on a local or international scale, because it enables companies to speak directly to their target audience in their own words.
What do you need to look out for when you’re international parcel exporting and where might your business need to adapt? Find out in his blog, where customs methods will be discussed!
Depending on cost restrictions, time considerations and the type of delivery you’re looking for, either tracked postal services or tracked courier services could provide the ideal solution. When you’re choosing between the two there are some key factors to bear in mind.
Although there is a lot to be said for a ‘one stop shop’ single parcel delivery partner, sometimes the best option is to shop around to get the best service for you.
Learn how the biggest brands are capitalizing on Direct Mail and why e-tailers should be doing the same, with our Direct Mail for E-commerce infographic below.
Selling to online shoppers in Switzerland from overseas has it’s challenges, but can be very rewarding
Swiss e-commerce market ripe for Britain’s international retailers, according to Asendia’s latest whitepaper
Fulfilment is a word commonly used in the mailing and logistics industry, whether it’s e-commerce fulfilment, mailing fulfilment, third party fulfilment, order fulfilment etc...
In 2016, e-commerce in the UK was worth roughly £133 billion. This vast market continues to expand, offering opportunities for retailers, from cottage industries to large national businesses, to reach new customers.
You don’t have to be a large multi national to benefit from external fulfilment services. Whatever stage your business is at, there are many advantages to shifting the responsibility for fulfilment and logistics to a reliable and professional third party.
The age of e-commerce presents many challenges for businesses and one of the most pressing of these is efficient order fulfilment. Strong and reputable customer service is built on a foundation of solid order fulfilment – once you have an infrastructure in place to manage that then you are on your way to building a loyal base of satisfied customers.
Switzerland has consistently been ranked as the world’s most competitive economy by the World Economic Forum. As a country with strong economic growth and a thriving online retail environment it’s an attractive prospect for e-commerce businesses looking to sell into new markets.
When you’re using an e-commerce platform, integration with other systems and processes is key. Not only can you save time and money if everything is operating in a smooth and joined up way but you’ll also be able to deliver better customer service and improve business performance.
Cross-border shipping doesn’t have to be a minefield for those looking to capitalise on Europe’s e-commerce boom. Asendia’s Manuel Bonnin shares his ABC of international parcel tracking.
Efficient order fulfilment is at the heart of an e-commerce business. It not only leads to positive customer responses to service but can also help to save resources and cut costs when it performs well.
E-commerce in Switzerland is a small but very vibrant and lucrative market. In 2016, Swiss consumers purchased €1.22billion worth of goods from overseas websites.
Australia and New Zealand are attractive markets for e-commerce businesses. With mobile phone penetration levels high and a local willingness to buy from foreign brands, the potential for sales and growing customer base is high.
E-commerce returns can be a costly business for retailers. According to Clear Returns, the cost of returned items purchased online is £20 billion to UK businesses.
With scare stories about online fraud, identity theft, and stolen data appearing regularly in the press, it’s more important than ever that customers have confidence that ordering from an online retail business will be safe and secure – even if they are ordering from across the world. That’s where a new scheme from the E-commerce Foundation can come in, as managing director Jorij Abraham outlined in a recent Q&A with Asendia.
In the e-commerce world, packaging can have a big influence on everything, from customer perception to brand loyalty. Although it has always played a role as part of business branding, e-commerce has given packaging a new significance.
Exporting to France is a logical next step if you’re keen to explore a new market. Here are some reasons to expand your e-commerce business there.
When you’re exporting to France you have a huge opportunity to expand your business into a thriving new market where demand is high. There is a particular love for premium brands. However, French consumers can be choosy, especially when it comes to service and delivery when they are buying premium goods.
New Zealand’s economy was worth £140 billion in 2016. It is a country of 4.6 million people that is heavily reliant on international trade and a prime location for UK exporters thanks to the lack of language barrier.
Order fulfilment workflow shows how incoming orders from customers are processed, organised and shipped out. It can take many forms but the purpose is to establish a clear and accurate process by which the business responds to the purchase promise made when the customer places an order.
The Delivery Conference is the e-commerce industries most significant event and Asendia will be exhibiting at stand number 16 on Tuesday 30th January 2018.
Every new year brings new challenges and new opportunities, and a lot of chatter about what’s coming next. We’ve cut through the clutter to find the need-to-know trends that will matter to your business:
Chilly's has gone from London market stall holder to a £5m-a-year business that ships its reusable bottles across Europe. Here's how Asendia has helped it grow.
Consequent of the Swiss referendum on the 24th September 2017 the Swiss VAT rates will be decreased from 8% to 7.7% on the 1st of January 2018.
What does the next year hold for e-commerce? Asendia cuts through the clutter so you don’t have to.
Australia’s e-commerce report from the E-commerce Foundation highlights consumer’s preference for shopping apps and the importance of delivery costs.
The eDelivery Expo is UK's largest retail fulfilment & final mile event and Asendia will be exhibiting at stand J83 from Wednesday 21st March to Thursday 22nd March 2018.
The E-commerce Foundation’s report for Switzerland reveals online shoppers’ prefer using WhatsApp and researching purchases in-store.
E-commerce companies that think outside the box and beyond traditional shipping options ultimately provide shoppers with a more satisfying customer experience.
Ireland is a key market for many UK e-commerce businesses. Physical proximity and similar consumer characteristics make it an easy next step for those looking to find a new audience.
Currently Rep. of Ireland imports more from the UK than any other location. Physical proximity, simple logistics and language mean Ireland has plenty to offer businesses keen to find a new audience.
China continues to dominate e-commerce, but challenges are slowing down growth.
In order for etailers to successfully sell to Switzerland, it is important to develop an understanding of facts about the buyer’s market and details about the behaviour and expectations of online Swiss shoppers.
The Dutch E-commerce Market still expanding in growth potential; forecasted turnover for 2018 ≈ € 25 billion.
France is one of the most thriving e-commerce and publishing markets in the world ‒ but if you’re considering expanding your business into the country, how can you reach your target audience? Direct mail is one of the most effective ways to raise brand awareness and build relationships with French consumers.
Swiss Post, one of Asendia’s two parent companies, published a helpful webpage including a unique overview of the Swiss e commerce trend indicator 2017, a B2C study by the University of Applied Sciences in Business Administration Zurich (HWZ) and Swiss Post.
With improvements in e-commerce technology and global shipping capabilities, internet retailers can now explore new and exciting opportunities to share their brands with the world.
The UK E-commerce Market continues to be a powerhouse in Europe
Are you looking to connect with your customers more effectively through direct mail? In this complimentary downloadable list, Candy Geoffroy-Dauphin, Product and Services Mail Manager at Asendia Management, shares 10 tips to improve your return on investment with direct marketing.
With turnover of €28 billion in 2018, the Spanish market continues to grow despite the political situation in Catalonia. This wide-ranging study demonstrates Spain’s continued growth, with an overall unemployment rate falling and a promising internet penetration growth rate. The report also showcases consumer behaviour, consumer trends and interviews with leading retail and logistics experts.
Are you ready to expand into the international fashion e-Commerce market? Since international e-Commerce logistics vary by country, it can be extremely difficult...
Today, customers have high expectations when it comes to shipping. Asendia’s Tracked Goods international delivery service is designed to help businesses meet customer expectations & build better brand relationships.
International e-commerce is a growing market. Research from Pitney Bowes Inc. found that around 40% of consumers have purchased goods online from another country. By 2020, the value of cross border e-commerce is forecast to reach US$1 trillion. However, while the market is thriving – and growing – it also presents a number of unique challenges for any e-commerce business looking to expand internationally. These pain points can cause real issues, and can sometimes even catch online retailers by surprise.
Are you thinking about international delivery for your business? If you’re keen to get started with international delivery for your business then there are lots of great options available.
The costs of international shipping don’t have to become a heavy burden – and, if they have, then there are some simple ways to reduce these expenses back down to a more manageable level.
According to Invesp, around 30% of all products ordered online are returned and this can complicate cash flow and create an escalating cost.
Ensuring that you have the infrastructure in place to support delivery of your goods to destinations all over the world will have a key part to play in providing consistently high quality customer service.
Advances in global logistics mean that it’s possible to find the right international delivery services for your budget and customers, no matter where in the world you’re shipping to.
Delivery and E-commerce go hand in hand. In order to sustain positive customer relationships for your E-commerce business, you need an E-commerce delivery platform that is fit for purpose. But, when it comes to finding an E-commerce delivery platform that will give you what you need, what should you be looking for?
If your business needs to ship internationally then there are some simple ways to manage the costs of sending a high volume of parcels so you can cut down on the expense.
Customers are highly unlikely to buy from online brands more than once if their delivery arrives damaged. That’s why it’s so important to ensure that the goods you’re sending are properly packed.
Track and trace is simple but effective technology that enables a piece of mail, package or parcel to be followed from the point of dispatch to the moment of delivery. It’s very effective with respect to building customer trust and ensuring transparency on deliveries that are going out of the country. In fact, many customers now look for a track and trace option in delivery choices before making a purchase.
Consequent of the Swiss referendum on the 24th September 2017 the Swiss VAT rates will be decreased from 8% to 7.7% on the 1st of January 2018.
Find out how you can grab your audience's attention amidst the noise of social media and email with global direct mail.
International parcel delivery provides an effective way to expand an ecommerce business across borders. If you’re going to reach out to a new audience, or bring your products to customers in different countries, then you will need to engage a reliable international parcel delivery service to help you do it. The best shipping providers offer a range of delivery options, such as cost effective standard delivery and courier services. The Tracked Goods mailbox delivery option is also popular for a number of very good reasons.
Effective international shipping is an essential part of expansion for a business looking to reach a new audience overseas. If you’re seeking cost-effective delivery for your e-Commerce business for a range of items across country borders then you have a number of options to choose from.
e-commerce shopping cart abandonment is a vital issue for internet retailers to manage as it can significantly affect an etailer’s bottom line. Check out eShopWorld’s infographic, Cross-Border Cart Abandonment Stats For Retailers, to learn some of the top reasons why shoppers abandon carts from foreign retailers. You’ll find out not just why shoppers abandon their carts, but also why shoppers on other websites completed the purchase. Get insights into abandon rates worldwide and see the most common items abandoned.
As subscription box companies experience exponential growth, the need to cut costs in certain areas is still a high priority. Finding a shipping partner with expertise and resources to handle all your fulfillment needs can significantly reduce costs associated with packaging and shipping.
As the growth of the global fashion industry continues to grow, now is the time for fashion e-tailers to understand the unique preferences of their international customers. Learn how to efficiently expand your online store globally in our video.
Recently, FIPP (the network for global media) published an interesting article discussing How brand magazines are becoming more sophisticated – and successful. As the author, Piet van Niekerk, puts it - “The world’s best brand magazines learnt early on not to push their products, but rather rely on the merits and value of content to engage readers. Today, they are getting even better at it.”
Well managed returns are crucial to the success of an E-commerce business. Whether you’re shipping locally or internationally, it’s important to have a system in place that enables you to handle the process of returns quickly and easily.
B2C e-commerce turnover in Latin America grew to approximately $60 billion in 2017 and is forecasted to increase at an even higher rate to roughly $71 billion in 2018.
Spending time on the basic building blocks of a direct mail campaign is crucial to success, especially when the mailing is being sent cross-border.
IMRG, UK’s Online Retail Association, published an article offering their top tips for trading into Europe in 2018.
International E-commerce is a fast growing market offering a wealth of opportunities to retailers with a global mindset. In 2017, retail E-commerce sales worldwide amounted to US$2.3 trillion by 2021 this figure is estimated to reach US$4.88 trillion.
Expanding your business across international borders can be enormously rewarding – and a huge challenge. It’s important to find ways to differentiate yourself from competitors, and to establish your brand values and service levels so that they are clear to potential customers.
Many businesses don't offer international returns due to the perceived cost, but in reality it’s not difficult to set up international returns, & you could be losing customers if you don’t.
For any E-commerce business, the idea that someone might want to return your goods is probably the last thing you want to think about. However, returns are a reality for those in the E-commerce world and rates can be high, especially in categories such as clothing. If you don’t have a clear and concise returns policy that makes it easy for customers to send items back then your bottom line could suffer as a result.
Returns are a part of life for an E-commerce business – slick, swift returns help to build positive relationships with customers who value great customer service. However, returns challenges can be significantly magnified when you start selling cross border.
International E-commerce is a vast market and one that is growing all the time. From a value of US$2.3 trillion in 2017, the global E-commerce market is set to increase to US$ 4.88 trillion by 2021.
Having a global network with a local presence proves to be beneficial in the fashion world!
Spending time on the basic building blocks of a direct mail campaign is crucial to success, especially when it is going to run across borders.
If you’re entering the world of international online retail for the first time, you might be feeling overwhelmed at the prospect of familiarizing yourself with new technology, packaging practices, or cross-border shipping regulations.
Spending time on the basic building blocks of a direct mail campaign is crucial to success, especially when it is going to run across borders.
In this video interview, Hernando Cuadros, E-commerce Industry Manager - Asendia Spain, offers 10 tips for fashion online retailers selling internationally.
IMRG, UK’s Online Retail Association, published an article offering their top tips for trading into Europe in 2018.
A lot of very useful data can be gathered from a direct marketing campaign. Tracking the responses with a specific code will enable you to link results to the campaign itself.
Report by Ecommerce Foundation looks into the B2C e-commerce market of Germany, including its consumer behaviours and key trends. The report also features expert interviews with leading logistics providers and retailers, such as SAP, Osudio, and Computop.
Online retailers worldwide should take a closer look at Israel as a potential destination for cross-border sales. Israel is an enticing market for consumer goods retailers and Asendia makes it easy to access.
This new report by Ecommerce Foundation explores the B2C e-commerce market of France, including the consumer behaviours and trends in this country. The report also contains expert interviews with Asendia and SAP, global manufacturer of enterprise software.
GDP continues to increase with a steady growth rate of 1.5% in Belgium.
Not only is direct mail one of the oldest forms of advertising, it’s still showing signs of growth: last year, the ANA/DMA Response Rate Report revealed that the direct mail response rate for homes had almost doubled since 2017. Are customers falling in love with this medium again, or is direct mail just more original, clever and downright irresistible than ever before?
Asendia is excited to be attending Deliver, Lisbon 5-6th June 2019
This exclusive report by Ecommerce Foundation delves into the details of the B2C e-commerce market of Italy, including consumer behaviours and trends. The report also features expert interviews with software corporation SAP Customer Experience, and payment-service provider MultiSafepay.
Are you an e-commerce start-up? Perhaps you’re thinking about launching your first e-commerce store. If so, you’ll need to know all about e-commerce fulfilment.
If you’re considering outsourcing your e-commerce order fulfilment, you’ll need to partner with a service provider who has a fulfilment centre in an optimal location for your business.
To guide you to greater commercial success, we’ll be presenting the 12 most important trends for today’s cross-border retailers. In this first part of four, we explore m-commerce, AI and AR technology, and returns management.
In this webinar, Ecommerce Foundation’s Sara Lone discussed the status of Ecommerce in France with Asendia’s Elodie Vauthier, Project Manager and expert in the French market.
When you have a great product, distributed to various national or international locations, you inevitably explore the best way to ship your goods to the end consumer more efficiently.
This exclusive report by Ecommerce Foundation explores the B2C e-commerce market of Spain, including the consumer behaviours and trends in this country. The report also features expert interviews with SAP, MultiSafePay, and Osudio.
As a result of joining forces with e-commerce delivery experts wnDirect, Asendia is delighted to offer even more commercial and postal delivery services.
Get to grips with what’s involved with customs when shipping internationally with ‘Everything You Need to Know About Customs’.
While everyone is busy competing for prime real estate on search engine results pages, a few smart organisations are using tactical direct mail marketing to place their message directly to their potential audience.
In 2019, all of the hype is around digital marketing: social media, SEO, content marketing, but at Asendia we believe that direct mail marketing can and should play a part in your marketing mix.
Asendia's brand-new Fulfilment Center in Singapore is now open, helping to manage your e-commerce order fulfilment in Asia
Asendia, the joint venture between La Poste and Swiss Post, and DTDC Express Ltd., a leading Indian Express & Parcel Service Provider, today announced a Strategic Partnership agreement.
A mailing house takes care of every aspect of your mail fulfilment requirements, preparing direct mail for distribution either locally, nationally or internationally.
This exclusive report by Ecommerce Foundation explores the B2C e-commerce market of China, including the consumer behaviours and trends in this country. The report also includes interviews with leading logistics providers, retailers and e-commerce stakeholders in the Chinese market, including GMO Registry and the Hong Kong Federation of E-commerce.
Take your direct mail marketing to the next level in France with a more straightforward catalogue delivery solution from Asendia.
To guide you to greater e-commerce success, we’re presenting the 12 most important trends for today’s cross-border retailers. In this second part of four, we explore personalisation, video content, and multichannel selling.
At Asendia, we constantly strive for innovation in business processes, tools, and collaboration. We decided to take our first venture into exploring the opportunities of Artificial Intelligence (AI) in our global finance across 16 countries.
Why Israel is an Ideal E-commerce Destination
Many studies highlight the benefits of direct mail, from open rates to memorability. So, if the question isn’t ‘Should I conduct a direct mail campaign?’, maybe it’s ‘Should I outsource my direct mail campaign?’
Discover how the e-commerce fulfilment process—the logistical effort you undertake to get your products to your customers— works in five steps.
The Ecommerce Report: United Kingdom 2019 explores the details of the B2C e-commerce market in the UK, including consumer behaviours and trends. The report also includes an in-depth interview with an expert from SAP Customer Experience.
Discover how you can enter the Swiss market.
With stable infrastructure and a long history of global trading, the US is an appealing prospect for any business, while B2C e-commerce sales reached $522 billion in 2018 and more and more Americans are buying cross-border.
With a fast-growing population, unemployment falling and GDP rising 7.5% year-on-year, China is becoming a premier e-commerce destination for more and more retailers.
The Ecommerce Report: United States 2018 explores the US e-commerce market, analysing consumer behaviours, preferences and trends. The report also includes advice and predictions from experts from leading e-commerce practitioners.
The UK is one of the most attractive and lucrative e-commerce destinations in the world, with only China and the USA having a bigger share of the global market—here's how to deliver e-commerce success in the country.
One of the primary considerations is regarding the cost of overseas shipping, & how that impacts the selling price of your products & your overall profit margin.
Asendia’s Luis Barros and Carl Loader explain how online retailers can cash in on the biggest opportunity of the year: Black Friday.
The secret to building a successful online business lies in fantastic customer service. Take a look at our 8 tips for successful international deliveries.
The Switzerland E-commerce Report explores the B2C e-commerce market in Switzerland, including consumer behaviours and trends. The report also includes in-depth interviews with experts from SAP, Asendia and Osudio.
Asendia's brand-new Fulfilment Center in Singapore is now open, helping to manage your e-commerce order fulfilment in Asia
To guide you to greater success, we’re presenting the 12 most important trends for today’s cross-border retailers. In this third part of four, we explore Google updates, using influencers to gain maximum exposure, and selling to new markets.
The Middle East offers huge e-commerce potential for retailers willing to tap into an exciting new market. Countries such as Saudi Arabia, the UAE, Oman and Israel are all experiencing significant growth and a rise in demand for cross-border online shopping thanks to high levels of internet penetration.
If you’re shipping products around the world this is likely one of your largest cost bases, but how much does worldwide shipping cost, and how can Asendia help you deliver?
This exclusive report by Ecommerce Foundation explores the commercial opportunities and challenges for the main destinations in the global e-commerce market.
Biodegradable polywrap is a substitute material for polythene. It cannot be recycled; however, it does begin to decompose and break down into natural elements after use.
Polywrap is thin but durable polythene packaging that usually encases direct mail or other literature such as magazines, brochures, catalogues, books and other similar items in order to protect them during their postage journey.
Russia is an increasingly popular destination for cross-border e-commerce retailers. 74% of Russia’s population is expected to shop online in 2019, spending an average of €228 per transaction. With low taxes, no VAT and customs duties applying in only a minority of cases, Russia is an attractive prospect for e-tailers.
This exclusive report by Ecommerce Foundation explores the B2C e-commerce market of Russia, including the consumer behaviours and trends in this country.
The Middle East is an emerging market set to be a major e-commerce destination. With high levels of internet penetration across the region (74%) and rising GDP, the e-commerce market in the Middle East has doubled in size over the last few years and continues to grow.
In this blog post we take a look at the everyday challenges of international delivery and how your business can prevent costly setbacks.
Marketers are increasingly focusing on digital marketing, but do direct mail campaigns still work in 2019?
To help you generate some fresh ideas for your direct mail campaign, we've explored three world-class examples of direct mail marketing.
If you’re tentative about outsourcing your order fulfilment tasks, we’ve collated the essential points to consider when choosing the best solution for your SMB.
When a business is growing, decisions like outsourcing order fulfilment can be difficult to make. To help you make a more informed decision, we've outlined 5 benefits of outsourcing your order fulfilment.
Polywrapping is ideal for magazines and catalogues. Let's take a look at how the polywrapping process works.
This exclusive report delves into the details of the B2C e-commerce market in Latin America, including connectivity, digital readiness, and device usage.
Asendia UK have been continuing to prepare for the possibility of a ‘No-Deal Brexit’ happening on 31st October, with a dedicated Project Team working closely with all areas of the business to ensure that we can continue to provide our retailers with a robust service.
The Global E-commerce report explores the details of global B2C e-commerce, including connectivity, digital readiness and device usage.
With overall e-commerce growth across the Middle East and Africa expected to reach 11% by 2020, and the ME market soon to be valued at around US$69 billion, there’s no better time to consider expanding your business into the Gulf region and beyond.
If you’re facing the important decision of selecting a mailing service for your publication, we’ve come up with the key areas to evaluate before choosing.
To guide you to greater success, we’re presenting the 12 most important trends for today’s international retailers. In this final part, we explore the importance of customer experience, the popularity of chatbots, and the implications of Brexit for e-tailers.
The USA E-commerce Report delves into the B2C e-commerce market in the USA, including its connectivity, digital readiness, and device usage. The report also includes exclusive interviews with experts from SAP and Asendia.
Global e-commerce is growing fast as more and more customers head online to purchase goods from overseas retailers.
What is direct mail, and how can it help to boost your marketing efforts?
Shrewd entrepreneurs around the world are capitalising on the exciting e-commerce opportunities in the Middle East. It’s a flourishing region showing year-on-year growth in online sales; in fact, the e-commerce market of the Middle East has almost doubled in size in just a few years, growing to a huge $80 billion last year.
International e-commerce is the act of mobilising your products and services towards a global market.
E-commerce has allowed many businesses to have an international presence. But, mistakes with international shipping can be costly.
Understandably, launching an international brand can be a little overwhelming. So to help you, we’ve compiled a detailed list of what it takes to ensure you’re set up for successful international e-commerce.
For most online brands, Christmas is the most lucrative time of the year with sales figures spiking; the other side of this, however, is a peak in customer returns.
The e-commerce industry across the Middle East is growing fast, thanks to the high levels of internet penetration and rising GDP of many countries from Bahrain to Saudi Arabia.
The Oceania and East Asian markets are fast-growing and prosperous, offering an increasing base of shoppers for online retailers.
Often, what separates successful e-tailers from those that struggle is commitment to the right objectives. The following are 6 common goals shared by e-tailers who know what’s needed to guarantee global success.
In this article, we’ve listed the six international e-commerce resources you need before you set off to sell your product around the world.
A quarter of online shoppers around the world are making weekly online purchases now. The constant growth of e-shopping is redefining the customer experience, as e-commerce is becoming more competitive and engaging.
Polywrapping your direct mail is an excellent alternative to chunky paper envelopes that don’t offer the same sizing flexibility or level of protection.
Direct mail services enable you to reach a broad audience of international customers.
There are many essential points to cover when partnering up with a fulfilment house. To help you, we've covered the most important ones here.
If you're looking at other e-commerce businesses and wondering how they're breaking into the international market, then this article is for you. We explore 3 international e-commerce tips.
TDC20 – A Great Start to the Year for ASUK It is the start of a new year for Asendia and we have lots of exciting things to look forward to in 2020. Including our first event of the year, The Delivery Conference by Metapack in London on the 4th February. This year we are going to be joined by some of our colleagues from Norben, Spain, Switzerland, and Singapore – which will make it a fantastic opportunity to demonstrate all the capabilities of Asendia Group. The Royal Lancaster Hotel near Hyde Park will welcome the delegates once again for some great discussions on Customer Experience, Sustainability, and the future of e-commerce delivery. For the last 10 years, the conference has brought together market leaders from across the industry to share insights, innovations and thought leadership at one of Europe’s best supported gatherings for the eCommerce community. It is a fantastic opportunity to listen to talks, get involved in discussions and see new technology that can help support your business strategy. We look forward to exhibiting our international e-commerce delivery solutions, including fulfilment, customs clearance capabilities, and returns. Come and see us and our plant-wall, and get a free gift! If you are attending on 4th February, come and meet our team at stands 14/15 to discuss your 2020 plans. We’ve got a plant-wall on our stand this year which we think will turn heads, and we’re giving away a lovely gift too. We look forward to seeing you there!