Tracked Goods Mailbox Delivery

Here at Asendia we offer a tracked eCommerce delivery service, allowing parcels of up to 2kg to be tracked through shipment and home delivered with the national postal operators without the need for a signature.

Boasting decades of experience in the shipment and delivery of packages of shapes and sizes, we are trusted by brands from across the world to ensure their products reach the customer on time.

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Make Home Delivery simple

We believe in making home deliveries as easy as possible for the sender and the recipient, which is why our tracked eCommerce delivery service offers a wide range of features that benefit both you and your customers. Because the packages are delivered by national postal operators with a strong knowledge of private addresses they can usually be delivered at the first attempt, while priority handling and delivery, as well as easy customs clearance, ensures there shouldn’t be any delays.

Easy for you and your customers

The most important thing for your customers is knowing that their parcel is safe and on route. Fortunately our eCommerce delivery service includes a track and trace link that allows the recipient to locate their package. They will also receive email notifications informing them on the progress of their delivery. As the sender, you can also benefit from the iTrack app that allows you to prepare items for dispatch. To find out more about the benefits of the tracked eCommerce delivery service, check out the comparison table below or get in touch with the team.

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Benefits

  • Packets are delivered via national postal operators who have long-term knowledge of private household addresses
  • Items benefit from Priority handling and delivery
  • No signature required
  • The packet can usually be delivered at the first attempt
  • Easy Customs clearance (CN22)
  • Consumers avoid to pay duties and taxes for low value items
  • Tracking options (incl. Asendia’s iTrack tool, free E-mail notification)
  • Full reassurance of delivery progress to the recipient

Which service is right for you?

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Standard Goods Country-tracked Goods Tracked Goods Premium Goods
Priority & Economy Priority Mailbox & Personal delivery Mailbox, Personal delivery and Pick-up point
0-2kg, S 0-2kg, S 0-2kg, S 0-30kg, S-XL
Tracking Yes Yes Yes
Delivery alternatives Yes Yes
Compensation Yes
Email notification Yes Yes Yes
SMS Yes
Tracked returns Yes
Untracked returns Yes Yes Yes

Home delivery is a key driver of growth for cross-border ecommerce.

Our experts can help you to make it simple for your cutsomers.

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Successes with Asendia

Asendia make a real effort to understand our business and the management of our account and the flexibility of the services they provide has remained consistently outstanding. Asendia set a very high standard of customer service and they’re genuinely a pleasure to work with.

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