Site Operations Manager

We are looking for an experienced Operations professional within logistics. You will be responsible for managing and organising the daily incoming and outgoing processes at our partner´s site in Liege, Belgium and handle both postal and non-postal goods and parcels from Asendia HK or from direct customers. You will also prepare export to all other EU and non-EU countries, be in daily contact with Asendia Benelux and Asendia Hong Kong to ensure high quality and occasionally participate in meetings in different countries. This position is in Belgium (Liège) within our partner’s premises. The company hosting Asendia is among China’s top 3 cross-border solution They offer transportation, customs clearance, fulfilment, logistics services.

Location:  Belgium

Position: Full-Time

Closing Date: 31/10/2020


Your Tasks

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Utilize subcontracted onsite resources to meet customers’ request and business target. Secure revenue protection.

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Work closely and coordinate with business partners to meet the KPIs and service compliance. Ensure all work process to be compliant with legal company requirement.

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Escalate major issues within the company and keep informed about incidents related to processing, transport, customs, operations, invoicing and network.

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Build and maintain good relationship and strong partnership with all levels of staff. Perform on-site inspections. Be responsible for who is working in which process and be informed about staff´s schedule.

 

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Regularly reviews of the operations workflow and cost monitoring. Review and analyse operations data and performance to prepare weekly/ monthly management reports with recommendations.

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Be a contact point with internal different entities and external business stakeholders.

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Your Profile

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5 years of working experience in related field, logistic or warehouse industry/e-commerce experience is preferred.

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Experience of working cross-culturally in an international environment.

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Excellent in written and spoken English, good written & spoken French.

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Be able to work towards deadlines. Be able to work independently and take initiatives.

 

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Strong problem solving and management skills. Energetic, well-organized, responsible and self-initiative driven.

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Embrace with market changes. Be pro-active, enthusiastic and honest and act as a role model with integrity.

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Being able to build and maintain good relationship and strong partnership with all levels of staff.

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Stay flexible with ad-hoc requests. Flexible in working days and hours.

 

About Asendia

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Employee wellbeing and corporate social responsibility is at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to pia.elster@asendia.com mentioning the reference "Site Operations Manager Belgium"

For further information, please contact:

Jan Hendriks
Operations Manager Asendia Benelux 

jan.hendriks@asendia.com

 

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