Are You Considering Outsourcing Your E-commerce Order Fulfilment?
Considering Outsourcing Your E-commerce Order Fulfilment?
If you’re considering outsourcing your e-commerce order fulfilment, you’ll need to partner with a service provider who has a fulfilment centre in an optimal location for your business, one that has the capacity to house your inventory and ship it out accordingly. But what really is a fulfilment centre and what happens in one?
A fulfilment centre is essentially a physical facility that warehouses and dispatches the products you sell online. The order fulfilment service provider should have the necessary technology to integrate with your e-commerce platform in order to take over your shipping responsibilities.
Your products will be picked, packaged, labelled and sent out by trained staff members whose responsibility it is to ensure that the order is sent out as per the postage specification of the purchaser and arrives at their desired delivery location in perfect condition. Some fulfilment centres will also handle returns, kitting, labelling and offer cross-docking services.
In exchange, your business will pay a premium depending on the combination of services you require.
One of the main reasons your business would look to delegate order fulfilment to a third-party is because you recognise the importance of prioritising the quality of the experience your customers receive when they make a purchase from your website.
Often, small-to-medium organisations will try to take on too many tasks as their business grows in a bid to stay in control of their budget and ensure that their customers are served to the standards they have set. However, this is not always sustainable as the limitation of the size of your own facility, the lack of human resources, and the sheer cost of operating a full-scale dispatch centre that grows with your business will not yield the required return on investment to make it feasible.
If your business is looking to expand internationally, it’s critical to choose a fulfilment centre that has the experience, access to international shipment networks and up-to-date knowledge of restrictions and global shipping timing in order to package and ship to your desired markets. For example, Asendia’s e-commerce fulfilment centre in Bedford ships parcels globally to over 220 destinations. Our 63,000sq.ft facility offers solutions to businesses in e-commerce retailing, publishing, tourism, FMCG and charity sectors.
Taking on an e-commerce order fulfilment partner is a big step for any business. It’s an investment in your business’ growth and should be an experience that opens up your schedule, enabling you to focus on other key areas of your organisation. With Asendia, you have peace of mind that your inventory is in good hands at our modern and fully equipped fulfilment centre. We’re ready to take your business to the next level, nationally, and beyond, so give us a call to discuss how our services could change the way your business delivers high-quality order fulfilment.
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Asendia is excited to be attending Deliver, Lisbon 5-6th June 2019