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What’s the difference between DDP and DDU?

There are many things e-commerce retailers need to be aware of and take into consideration with cross-border selling.


Duties are important and must be taken into consideration. This is not just for good business but also because 46% of potential consumers are concerned about duties and taxes when purchasing from an e-commerce seller in another country.

Broken down into the simplest terms, there are two kinds of duties you need to be aware of when operating an e-commerce business which sells and delivers into various countries. These are:

Delivered Duties Unpaid (DDU) is where the seller is responsible for providing a safe delivery of the goods ordered to the named destination, paying transport costs but not the duties. Paying the duties, and other customs expenses that may occur, is the responsibility of the buyer.

Delivered Duties Paid (DDP) sees the seller responsible for arranging transport and delivery of the goods to the named destination and ensuring all of the applicable taxes and duties have been paid. This includes important clearance, taxes and any import duties available on the goods. This can be a complicated process as import clearance procedures can be complex if you are new to navigating through them.

eShopWorld is a cross border e-commerce solution which can aid online retailers in extending their sales to global shoppers. The e-commerce solution provides online retailers access to; a competitive global logistic infrastructure covering returns, delivery and customer service, management of cross border compliances and cost effective delivery options with simplified customs clearance. Once integrated with your website, eShopWorld will turn it into a multicurrency store that can take care of duties and taxes too.


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