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Postal Services to Italy

Mailing anything to another country can be tricky, you need to be aware of local postal expectations, trends, languages, customs and tax duties. This is where Asendia can help your company, with our vast postal and courier network we can ensure that your recipients receive their mail or parcels efficiently. 

Facts about Italy

Facts about Italy

Italy is a fantastic example of an emerging market that is beginning to embrace technology and is growing fast. Italian consumers are increasingly buying online.

As of 2013, 30% of the entire population are now shopping on overseas websites due to a lack of domestic availability of products, but consider translating your website into Italian for this market.

As Italy moves from traditional bricks-and-mortar shops and cash transactions to e-commerce, many shoppers are concerned about security – 65% of Italians believe security needs to be improved for electronic payments. Reassure your customers by applying for ‘Sigillo Netcomm’, the trustmark for the national Italian e-commerce association, and consider offering prepaid cards and MyBank as payment options. If your web presence is not fully set up for international customers, our eShopWorld services may be something to consider.

Poor economic development in recent years has created a negative trend in advertising spend in Italy. Large advertising budgets have disappeared in the last few years and those that remain have turned to digital, as it’s seen as more cost effective. In 2012, a total 4,481 million advertising items were dispatched in Italy. Each household received just less than 200 items in that year, the majority of which were personalised. Any direct mailings that you send out will stand out due to expert help from our Sales Team and due to the reduction of local advertising in recent years. 

Goods (Packets/Parcels)

Goods (Packets/Parcels) 

We have a wide range of services that can be used to deliver packets and parcels into Italy from the UK.

Standard Goods 

Country Tracked Goods 

Fully Tracked Goods 

Premium Goods 

Business Mail

Business mail

We provide two services that will ensure your international business mail reaches your customers quickly and safely, Daily Business Mail and Periodic Business Mail. The services are easy to work with and will get your mail there, whether it’s time sensitive, requires a signature or just needs to reach the intended person.

Both services come as a standalone postal service or an end-to-end service which includes printing and fulfilment of your business mail. 


Press and Publications

Whether you are a magazine, journal, newspaper or contract publisher, we help you to distribute your publications around the world. Ensuring the efficient management and distribution of your publications is essential in maintaining and growing your circulation base.

Asendia's solution doesn't stop with distribution. We offer a fulfilment solution that includes polywrapping, subscriber management, data management, distribution of marketing and POS materials, back issue management, the cross-border delivery of your publications to newsstand or individuals and a range of other services to improve efficiency and customer engagement.

Direct mail

Direct Mail

Sending direct mail to Italy? We could save you money and increase your response rates.

Asendia has developed two dedicated direct mail products, Easy Direct Mail and Expert Direct Mail, to help maximise the return on investment for your direct mail activity. Each service enables you to send targeted, personalised, direct mail with a local look suitible for your recipients country and region. 

Returns management

Returns management

With two thirds of shoppers willing to buy more online if returns are free, a good returns policy can help to reassure your customers that buying from your e-commerce website is a safe and straightforward experience. Our returns solutions can be used for your shoppers in up to twenty six European countries, providing you with a robust, timely, and cost-effective returns process.

You can choose from a full range of returns services matching the requirements of your e-commerce business: for parcels up to 30kgs, from non-tracked returns to premium solutions, including content checking and insurance. 

Fulfilment Services


Fulfilment Services


Asendia UK has two mailing houses in the UK, based in Bedfordshire and Southampton, which offer mail sorting and fulfilment along with a number of value added services. By using Asendia to fulfil and distribute your mail to Italy and worldwide you could save money and reduce delivery times.

With our expertise we can format the addresses and sort the mail in accordance with Italian postal requirements to ensure swift delivery and maximum postage discounts. There is also access to a global network of mailing houses through the other Asendia subsidiaries, which operate in 14 other countries (including Italy), helping get the best service for your mailing needs.

The value added services offered by Asendia UK include a comprehensive in-house printing and fulfilment solution, and for anything we cannot print or finish in-house we offer a low cost and high quality print management solution.

What fulfilment services do you require?
We offer a range of printing and fulfilment services for your mailings to Italy and worldwide:

We also have a Fulfilment Centre based in Bedfordshire that offers high quality fulfilfment solutions at a low cost. There products, marketing literature and publications are stored, picked, packed and distributed across the UK and worldwide using a range of mailing and courier options. This includes a comprehensive portfolio of mail and parcel delivery options to Italy.

Tips for mailing to Italy

Tips for mailing to Italy

Italian is the official language of Italy but did you know that South Tyrol-Trentino, the official regional languages are also German and Ladino? Aosta Valley and Slovenian, in Friuli-Venezia Giulia, also has French as a regional language.

Italy’s Data Protection Act (Decreto Legislativo No. 675 dated 31 December 1996) has been the cause of much debate over the past few years and is one of the most stringent laws in Europe. It was considerably more restrictive in some points than the corresponding EU Directive. Only in early 2006, following huge pressure from international associations and the industry, was the legislation relaxed. The opt-out principle applies to mail advertising for senders, and in the broadest sense all companies selling their products or services via direct marketing. Every company seeking to process personal data must notify the data protection authority (Garante) in advance.

Advertising to existing and new customers by post and telephone is generally possible without prior agreement. It is obligatory to consult the Registro Pubblico delle Opposizioni for any telemarketing campaigns. The advertising must involve the recipient’s profession, function and/or job. Generally speaking in Italy, consent from the recipient is only required (opt-in) if advertising is sent to existing customers by fax and to new customers by fax and e-mail.

The source of the address does not need to be stated. When data is collected, the customer must be informed about the intended purpose of its use as well as the right to object.

To find out more information on sending mailings to recipients in Italy see our short PDF guide here



Postal Prices

Our postal prices are dependent on quantity, frequency, collection addresses and of course weight, size, and destination/s. So please contact us to discuss your requirements and opening an account.

Mailing fulfilment and print prices

If you wish to take advantage of our end-to-end solution (fulfilment, print and postage) we will need a brief from you so we can produce an estimate as there are many elements to consider. Please contact us today, you may find this document useful: Mailing brief template and example of a brief

Order fulfilment prices

To provide prices for order fulfilment services (pick and pack) we need to know some details e.g. number of SKUs, expected order volumes, type of products, distribution requirements, etc. You can use this document: Order fulfilment brief questionnaire

We mail worldwide, but these are some of our most popular destinations where we have specific expertise:

» UK 
» Ireland
» France
» Switzerland
» Germany
» Italy
» Austria
» Spain
» Belgium
» Finland
» The Netherlands
» Norway
» Sweden

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Why choose Asendia UK?
Unrivalled service range, quality approved, excellent client care, & value for money.