We have a telesales team (pictured) as well as a team of salespeople and account managers at Southampton, to bring in new and retained business, and look after our customers. We have had a regular clientele of almost 300 customers for many years, which is testament to the excellent service we provide.
The Sitma machine (above and below) polywraps thousands of mail items a month, enclosing carrier sheets with brochures and magazines, and collating and wrapping direct mail items. We also enclose direct mail items in envelopes.
When the customers' requirements are more "handle with care" or the enclosing process just isn't suitable for machines, we have a ream of dedicated handworkers, who take great care to enclose and/or label by hand.
The enclosed items are sorted by postcode as they are being processed and are then packed together and strapped to save distribution costs. This way, Asendia achieves discounts from downstream access providers like Royal Mail, one of our preferred partners, which we pass on to you to save you money on your mail costs. It's all part of the exceptional service.
Wrapped, sorted, strapped and ready to go ...