Ecommerce

Our cross-border ecommerce solutions help you grow your business internationally

As a global player present in key ecommerce markets all around the world, our wide range of integrated solutions provide an exceptional ecommerce customer experience along with everything you need to know about international delivery. We help make cross-border ecommerce easy.

Advantages

  • Asendia is a global provider present in three continents
  • Delivering business to consumer (B2C) orders is in Asendia’s DNA with particularly strong know-how for France and Switzerland
  • We have a physical presence in the key ecommerce markets of the USA, UK, Germany and Asia
  • We offer a wide range of services to simplify e-shoppers’ experience
  • Our strategic partnership with eShopWorld offers efficient solutions to facilitate transactions and improve the shopper’s journey

Ideal for

  • Retailers selling internationally
  • Online-Sellers and classical distance sellers willing to expand abroad
  • Business looking for a one-stop shop solution at every stage of their process
  • Saving you money and time. We can handle the entire process, taking away the burden from you of managing multiple suppliers
  • Driving traffic to your web shops. Asendia can deliver your retail campaigns around the world, helping you strengthen your global brand presence

Our solutions make your cross-border ecommerce simple and reliable, supporting your order management, webshop and international delivery.

Data services

  • Data Processing
    Data Processing

    Optimising your data lists.

    Make the most of your data and minimise mailing wastage with our data processing services, which include data cleaning, programming and postage optimisation. This service is available in UK and the USA.

    We can help you target customers and grow your business effectively.

    Contact us to learn more about Data Processing.

  • Data Services
    Data Services

    Acquire new customers with our data services.

    From supplying mailing lists and data cleaning to address sorting and document personalization, our data services can help you find and retain high quality customers. This service is available in UK and the USA.

    We offer a tailor made service designed for your specific data requirements.

  • Postage Optimisation for Switzerland
  • Address Cleaning Services

Print Services

Lettershop and mailing fulfilment

  • Labelling Goods
    Labelling Goods

    Convenient and efficient labelling services.

    We can label your parcels for you, formatting international addresses correctly and offering a local look to your shipments. We’ll make sure your goods reach your international customers safely and quickly.

    Contact us to learn more about Labelling Goods.

  • Lettershop
  • Packing and Addressing
    Packing and Addressing

    Versatile packing solutions to prepare your shipments for dispatch.

    Our packing and addressing services consist of packaging, addressing and franking for individual items and collective consignments, including sorting and dispatch preparation.

    We tailor make services to meet your unique shipment requirements.

    This service is available in the UK and the USA. Contact us for a custom solution for your country.

Direct Mail

  • Easy Direct Mail
  • Expert Direct Mail
  • Unaddressed Mail
    Unaddressed Mail

    Efficient, inexpensive and with minimal waste circulation.

    Use our unaddressed mail service to send unaddressed promotional mailings (catalogues, brochures, leaflets, advertising and promotional letters or cards) and choose between a broad-based distribution (all households or P.O. boxes in the areas and regions that you select) or a campaign geared to specific target groups.

    This is an effective, wide-ranging tool to promote your products and services and to appeal to new target groups.

    This service is available from anywhere in the world to Switzerland, or you can contact us so we can customize a solution in other countries.

switzerland

eShopWorld services

  • Localised Webshop
    Localised Webshop

    Welcome your international customers with a localised webshop.

    Working with eShopWorld, we can provide a localised webshop in a range of languages and currencies, to provide your business with a local feel and put your customers at ease with a familiar experience.

    These eShopWorld services are currently available in the UK and the USA. Contact us so we can look into offering you a custom solution for your country.

  • Global Checkout
    Global Checkout

    Providing your customers with convenient checkout options.

    We offer your customers localised payment, delivery, and language options, to build trust and drive ecommerce conversions. Our services help you complete your customers’ ecommerce journey.

    These eShopWorld services are currently available in the UK and the USA. Contact us so we can look into offering you a custom solution for your country.

  • Total Landed Costs
    Total Landed Costs

    Complete transparency for you and your customers.

    With eShopWorld, you can display total landed costs, taking into account delivery and customs clearance, to help smooth the transaction process. This helps you reduce shopping cart abandonment and build brand loyalty.

    These eShopWorld services are currently available in the UK and the USA. Contact us so we can look into offering you a custom solution for your country.

  • International Payments
    International Payments

    International payments for international customers.

    Give your customers greater flexibility and choice by providing international payment options in a variety of methods and currencies. This makes it easier and more inviting for global customers to complete their purchases.

    These eShopWorld services are currently available in the UK and the USA. Contact us so we can look into offering you a custom solution for your country.

  • Customer Care
    Customer Care

    Providing great customer experiences.

    Our services give your customers the best possible retail experience, strengthening your customer relationships and building brand loyalty. We provide friendly and efficient customer care for both you and your end customers.

    These eShopWorld services are currently available in the UK and the USA. Contact us so we can look into offering you a custom solution for your country.

Managing orders

  • Warehousing and Fulfilment
  • Collection and Pick-up
    Collection and Pick-up

    Flexible and convenient collection services.

    With our Collection and pick-up services, we can collect your shipments from any location and take them straight to our facilities. Our collection services are flexible to meet your timescales and requirements, making life easier for you.

    Contact us to learn more about Collection and Pick-up services.

  • Labelling Goods
    Labelling Goods

    Convenient and efficient labelling services.

    We can label your parcels for you, formatting international addresses correctly and giving a local look to your shipments, so your goods reach your international customers safely and quickly.

    Contact us to learn more about Labelling Goods.

  • Multinational Fulfilment
  • Kitting

  • Fulfilment
    Fulfilment

    Fulfilment solutions designed for your business.

    From pick and pack to e-inventory, our tailor made fulfilment solutions prepare your goods for delivery quickly and efficiently. Our services support your order management from start to finish.

    This service is available in Italy, the UK and the USA. Contact us for a custom solution for your country.

  • Warehousing
    Warehousing

    Store your stock in our global warehouses.

    Our network of warehouses around the world can hold stock locally for accurate and timely international dispatch, complete with inventory notifications. We offer a cost effective storage solution for stock of any size, for convenience and a complete inventory overview.

    This service is available in Italy, the UK and the USA. Contact us for a custom solution for your country.

  • Inventory Management
    Inventory Management

    Managing complex inventories and stock levels.

    We can manage and check your stock levels, ensuring your orders are ready for distribution and helping you to allocate resources where you need them most. We provide a full overview of your stock, however and whenever you need it.

    This service is available in Italy, the UK and the USA. Contact us for a custom solution for your country.

  • Pick and Pack
    Pick and Pack

    Versatile packing solutions preparing your shipments for dispatch.

    Our packing and addressing services consist of packaging, addressing and franking for both individual items and collective consignments, including sorting and dispatch preparation. Our services are tailor made for your shipment requirements.

    This service is available in Italy, the UK and the USA. Contact us for a custom solution for your country.

Customs clearance and VAT

  • Import Customs Clearance Goods
    Import Customs Clearance Goods

    Delivering your products through customs seamlessly.

    Benefit from our extensive knowledge of international markets, helping you sell across borders with ease, even into countries with more complex customs requirements, such as Switzerland, Norway, USA, Canada and Israel.

    We help you manage and deliver orders through customs cost effectively.

    Contact us to learn more about Customs Clearance.

  • Customs Clearance Mail
    Customs Clearance Mail

    Getting your mail through customs safely and quickly.

    With our help, your mail can clear customs safely, ensuring your customers receive it in a timely manner. We can assist with duty and taxes and prepare your mailings for customs clearance. Our expert services are designed to support all your cross-border mailing campaigns through customs.

    Contact us to learn more about Customs Clearance.

Returns

  • Standard Returns
    Standard Returns

    Ideal for your low value goods.

    Offer your customers our standard returns service, the simple and safe option for low value shipments of up to 2 kg. It’s our most cost effective returns solution, complete with a standard label.

    Contact us to learn more about Returns.

  • Premium Returns in France by Colissimo
    Premium Returns in France by Colissimo

    Giving your French customers choice and convenience for their returns.

    Use our Colissimo service, owned and run by La Poste and providing specialist local expertise, for even greater peace of mind. Customers can choose their place of returns and even have returns collected from their mailbox directly. The service provides comprehensive tracking of parcels from pick-up to return.

    It’s a cost effective solution that puts you and your customers in control of returns.

    Contact us to learn more about Returns.

  • Premium Returns in Switzerland by Postpac
    Premium Returns in Switzerland by Postpac

    Giving your Swiss customers choice and convenience for their returns.

    The premium service gives your customers Swiss Post’s local expertise, for even greater peace of mind. Your customer can choose to drop off their parcel at the local post office or order a free pickup at home for ultimate convenience. The service provides comprehensive tracking of parcels from pick-up to return. It’s a cost-effective solution that gives you and your customers greater control over returns.

    Contact us to learn more about Returns.

  • Undeliverable Mail Management

  • Undeliverable Items Management
    Undeliverable Items Management

    Optimize your databases and processes.

    We can help you manage your undeliverable items, including physical returns, digital scanning and destruction, helping you to manage your assets and data efficiently. Our flexible services allows you to manage your undeliverable items in the best way for your business.

    Contact us to learn more about Returns.

Customer care

  • Response Handling
    Response Handling

    Tailored to your campaign response needs.

    Whether you need to manage subscriptions, process payments or analyze campaigns, you can choose from a wide range of our response handling services to support your customer relationship management.

    Contact us to learn more about Response Handling.

  • Response Mail
    Response Mail

    Making it easy for your customers to respond quickly to your mailings.

    Response mail is the perfect solution for your international recipients, allowing them to respond quickly, easily and cost effectively to addressed or unaddressed mail, promotional mailings, or written correspondence.

    It’s an economical solution for any customer communications that demand a reply.

    Contact us to learn more about Response Mail.